Technology Learning Manager, Deloitte Global Tax and Legal

Job Type:Permanent
Work Model:Remote
Reference code:133790
Primary Location:Toronto, ON
All Available Locations:Toronto, ON; Calgary, AB; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Responsible for supporting the execution of Global Tax & Legal technology learning strategic priorities, this role will conceive, develop and deliver digital, live in person and virtual learning solutions across our global network.

Key responsibilities include:

• Leading the creation of learning deliverables from research and ideation through to implementation and maintenance. Specifically, the role holder will be responsible for:
  • Managing the development of and engagement with our GenAI fluency curriculum, including our flagship event during Global Gen AI Fluency Month.
  • Managing the update of Intela learning collateral with each release (Intela is our proprietary Tax & Legal technology platform) and developing learning solutions to support our practitioners to take on business and system roles in Intela
  • Managing the development of our T&L technology curriculum, supporting the development of learning solutions for our tax & legal specific technology platforms and assets.
  • Supporting the development of live, virtual and digital learning programs (technology & technical), where required, across our Global Tax & Legal service line portfolio.
• Staying up to date on and communicating new technologies and their benefits. Introducing these emerging technologies and adherence to digital strategies, ensuring new approaches are scalable across the Tax and Legal Global network.
• Building close working relationships with similar global and geography roles across the firm to bring the best of the best to the Tax and Legal practice.

About the team
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.

Enough about us, let's talk about you

• Minimum 5 years of experience in the learning and development field, with two to four years of demonstrated experience in managing the development of technology learning solutions
• Demonstrated familiarity with learning & GenAI technologies, methodologies and tools used to support learning approaches and support day to day productivity
• Ability to work effectively in a fast-paced, multi-tasking environment
• Creative, innovative thinking skills with an ability to collaborate with team members on best practices
• Consultative approach towards clients
• Demonstrated written and verbal communication skills. Excellent English language proficiency (written and spoken).
• Experience working with professional practice is preferred; experience of working in a tax or legal environment would be an added benefit.
• Experience working with a global/regional audience including experience designing and delivering learning assets for multicultural audiences is desirable.
• Willingness to travel to support in person programs on occasions, both within and outside of home country

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.