Global People & Talent Coordinator

WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their needs, collaborating to develop solutions, problem-solving and attending to the details. Our culture, as you would expect, reflects these traits. We are a diverse group of experts, from creative designers to talented engineers. Whatever expertise we bring from all over the world, we listen and learn from each other because we are aligned with a clearly understood purpose. Together, we create fun for families globally. Are you interested in starting an exciting career with WhiteWater? Apply today!

Whitewater's People and Culture department is looking for a candidate to join us in the following role:

Position: Global People & Talent Coordinator

Status: Regular Full Time, hours a week

Department: People & Culture

Location: Richmond, BC, Canada

Reports to: Senior Manager, Global P&C

Reporting to the Senior Manager, Global P&C, the Global People & Talent Coordinator role plays a broad role overseeing P&C administration, recruitment, benefits, training, and other P&C initiatives. The role is integral in ensuring the delivery of day-to-day P&C services supporting our employees and stakeholders for our Richmond, BC and global locations. In addition, this role helps the organization understand its people through critical metrics/reporting. The ideal candidate is customer-centric, energetic, and a self-starter who can work independently and in collaboration with other teams. This position has no direct reports.

YOUR ROLE:

• Actively partner with P&C team for full-cycle recruitment support such as job posting, phone screening, interview scheduling, reference, and background checks, employment contracts preparation and new hire paperwork.
• Conduct orientation and initiate the onboarding process; collaborate with P&C team and business leaders to prepare or revise the onboarding processes for multiple global locations.
• Initiate offboarding process, and assist in the termination process, such as exit interview surveys and interview coordination.
• Maintain employee files, hiring metrics, P&C forms/templates/folder maintenance, SharePoint optimization, creating or revising existing employee handbook.
• Assist with payroll and benefits administration (Canada and International) – assist employees on submission of disability claims, enrol new employees, manage changes and terminations and respond to employees’ queries.
• Establish meaningful and trusted relationships with Departments and employees, ensuring expectations and requirements are voiced and considered in the development of Company’s programs and processes.
• Collaborate with Payroll to set-up new hires, ensure completion of paperwork, manage benefits reports, invoices, sales agreements, and tax compliance.
• Support the internal strategy through involvement with training, program and policy development initiatives.
• Regularly update the HRIS (BambooHR & PerformYard) with employee information and documentation.
• Respond to information requests and queries from employees, other departments and external agencies.
• Collaborate with P&C team on Communication and employer branding initiatives.
• Support engagement activities including attending and organizing events as well as celebrating successes and recognition.
• Execute responsibilities accordingly to lawful and ethical standards.
• Conduct surveys, collect employee feedback and generate ad hoc P&C reports.
• Support cross-functional teams and committees, such as Health and Safety Committee and Social Committee, as required.
• Other duties as assigned; WhiteWater is an innovative and dynamic company and therefore the position and tasks may evolve with the organizational needs and your expertise.

Qualifications and Experience:

• Completion of post-secondary education in Human Resources or equivalent education and experience.
• CPHR or working towards a designation is an asset.
• - years of progressively experience in a Human Resources.

Competencies, Skills & Abilities:

• Knowledge of HRIS systems, preferably BambooHR, PerformYard and other databases and demonstrable experience with P&C metrics extracted from those systems
• Knowledge of Employment Standards (ESA), Human Rights Code, WorkSafe BC regulations, and Human Resources best practices is highly preferred.
• Advanced computer skills; proficient MS Office and Excel; knowledge of SharePoint is an asset
• In depth understanding of P&C best practices and being able to adapt them to different situations.
• Strongly preferred: global mobility experience with multiple country employment laws, cultural norms, benefits and immigration laws. Specific experience with the following countries is preferred: Canada, United States, Germany, United Arab Emirates, and China.
• Occupational Health and Safety Regulation knowledge an asset.
• Commitment to continuous learning to update industry knowledge.
• Ability to use judgment, apply discretion and maintain confidentiality.
• Self-driven to work independently with the ability to work effectively and collaboratively in a team
• Must be legally eligible to work in Canada

WhiteWater Competencies

• Accountability – We do what we say
• Collaboration – We work well together
• Customer Focus – We know and respond to our customers
• Communication – We listen to and understand each other
• Authenticity – We are honest and trust each other
• Resilience – We deal effectively with pressure, are persistent and optimistic
• Flexibility & Adaptability – We are willing and able to respond to changing circumstances.