Nurse Clinical Lead

Nurse Clinical Lead (Future Client Services Manager)

Senior Helpers Okanagan - Kelowna BC Part-time (824 hours/week) Leadership Track Community-Focused Role

About Us Senior Helpers Okanagan provides relationshipdriven personalized inhome care across the Okanagan Valley. Our mission is simple: to build and foster meaningful relationships: with clients families caregivers and community partners. As our organization continues to grow we are expanding our leadership team with a nurse who is passionate about quality care operational excellence and community engagement.

About the Role

We are seeking an experienced Licensed Practical Nurse (LPN) to join our leadership team on a part-time basis (824 hours/week). A Registered Nurse (RN) is also welcome to apply.

This role begins as our Nurse Clinical Lead with a clear pathway to transition into Client Services Manager as our organization continues to scale. You will lead our Qmentum accreditation efforts strengthen internal systems support our Client Services team and ensure high-quality care for our clients.

This is a unique opportunity for a nurse who enjoys leadership quality improvement and community engagement - not just bedside care.

Key Responsibilities

Accreditation & Quality Assurance

• Lead our Qmentum Accreditation preparation and ongoing compliance.
• Develop update and audit policies procedures and clinical protocols.
• Conduct regular care plan audits documentation reviews and quality checks.
• Implement continuous improvement initiatives across client services and field operations.

Operational Systems & Process Optimization

• Build and refine workflows for our Client Services team to ensure consistency efficiency and reliability.
• Create clear repeatable processes for scheduling communication care planning and caregiver support.
• Collaborate with leadership to design scalable systems as the business grows.

Leadership & Team Development

• Provide clinical guidance to Client Services team and caregivers.
• Support onboarding training and competency assessments.
• Coach the Client Services team to ensure alignment with our mission tone and care expectations.
• Participate in performance reviews and staff development planning.

Client Care & Clinical Support

• Conduct nursing assessments and create individualized care plans.
• Provide delegated or direct nursing care as needed (e.g. catheter care wound care medication management).
• Support complex cases and collaborate with families physicians and community partners.

Community Engagement & Brand Presence

• Represent Senior Helpers at community events health fairs and professional networking opportunities.
• Support marketing and outreach initiatives through presentations education sessions and relationship-building.
• Help elevate brand awareness and trust within the Okanagan community.

Qualifications

• Good standing with BCCNM
• Experience in policy development quality assurance or accreditation (Qmentum experience is an asset).
• Background in home care community health long-term care or gerontology.
• Leadership or supervisory experience preferred.
• Strong communication and relationship-building skills.
• Comfort with community engagement presentations and representing the organization publicly.
• Ability to balance clinical judgment with operational decision-making.
• A passion for supporting seniors and empowering caregivers.

Compensation & Benefits

• Range: $34 - $40 per hour. Final rate based on experience scope and leadership capability.
• Eligibility to join our group health benefits plan (details provided during hiring).
• Professional development support for accreditation leadership training and continuing education.

What We Offer

• A leadership-track role with clear growth into Client Services Manager.
• A collaborative supportive team culture grounded in relationships and compassion.
• Opportunities to shape systems influence organizational direction and build something meaningful.
• Competitive compensation and professional development support.
• A chance to make a real impact on seniors and families across the Okanagan.

INDCAN

Required Experience:

Senior IC

Employment Type : Part-Time
Experience: years
Vacancy: 1
Hourly Salary Salary: 34 - 40