Fundraising Operations Assistant (Bilingual)

Movember is the global leader in men’s health. Our focus is on mental health, suicide prevention, prostate cancer and testicular cancer. Since beginning over drinks at a bar in 2003 in Melbourne, we’ve expanded internationally, raised over $1 billion for men’s health and funded more than 1,320 men’s health related projects globally.

Men are dying too young - and it doesn’t have to be that way.

Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.

Every project, every campaign, every idea adds up to real change. You’ll be part of a mustache-powered crew who believe making an impact and having fun should go hand in hand. Your mission is calling.

DO GOOD. Work for Movember.

Your Mo-Mission (should you choose to accept it):

You'll be the beating heart of the Movember campaign in Canada, and the reason our community feels genuinely looked after when it matters most. As part of the Oppies crew, a vibrant, high-energy team that powers the campaign from September through to December, you'll be the first voice people hear when they reach out: across phone, email, SMS and live chat. You'll process donations, support gift matching, manage our social media inboxes and fundraising pages, and keep a sharp eye out for anything on the website that needs escalating.

Beyond the inbox, you'll get stuck into research, outreach and data management, assist with post-campaign thanking, and show up at local events to give our fundraisers the kind of experience that keeps them coming back year after year. This role reports into the Senior Manager, Stewardship and Operations, and sits right at the coal face of the campaign.

This is a fixed-term, full-time role available in Toronto or Montreal. It's fast-paced, people-first, and genuinely at the centre of one of the world's most recognisable men's health movements. If you thrive in a busy environment, love connecting with people, and want your work to actually mean something, this one's for you.

No Moustache Required - but the following are:

• Fluency in both English and French (written and spoken), essential for serving our bilingual Canadian community

• Strong communication skills and the confidence to engage with people at all levels, inside and outside the organisation

• Proven customer service experience and a genuine passion for delivering something remarkable

• Solid organisational skills and the ability to prioritise when everything feels urgent

• Comfort working at pace and under pressure, with sharp attention to detail and accuracy

• A collaborative team player who also brings self-motivation and initiative to everything they do

• Flexibility to work occasional evenings and weekends when the campaign demands it

Not Mission Critical - but for extra bonus points:

• Experience in a fundraising environment, whether professionally or through running your own campaign

• A track record of handling last-minute curveballs with calm and adaptability

GOOD CAUSE:

Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives.

We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.

GOOD VIBES:

We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.

Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.

GOOD CREW:

Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.

Boy, do we know the feeling of being judged. (Over how we look, and other things that shouldn’t matter.) Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly. Reasonable accommodations are also available on request for differently abled candidates taking part in all aspects of the selection process.

A quick note on AI
We use our AI mate Joel to help with the first stage of screening. It lets more great candidates move past the application stage and into the process faster. Don’t worry though, real humans make all the final decisions. And if you’d rather skip Joel and chat with a recruiter instead, you’ll always have that option.

Do you want to DO GOOD?
If so, we’d love to hear from you.