Principal Solutions Architect, Enterprise - Retail, CPG and Travel & Hospitality

AWS Canada drives adoption of the AWS cloud across Retail customers, enabling organizations to innovate and transform their business. We are seeking a Senior Solutions Architect to serve as a credible technical leader and strategic advisor, helping customers architect solutions to complex business and technology challenges.

In this role, you will partner with senior customer leaders, sales, and cross-functional AWS teams to influence long-term technology strategy and accelerate transformational cloud adoption. You will design end-to-end architectures, lead cross-team solution delivery, and create reusable assets that benefit customers across the organization. This role offers the opportunity to drive strategic impact while working with technologies and solving some of our customers' most complex challenges.

Key job responsibilities
- Architect extensible, reusable, and operationally excellent cloud solutions to complex migration, modernization, and innovation challenges
- Build and own strategic relationships with senior customer leaders across business areas, understanding their industry context and business objectives to influence long-term technology strategy and proactively identify opportunities that support business outcomes
- Provide technical leadership across internal and cross-functional teams to deliver solutions, building consensus on technical approaches and negotiating architectural trade-offs to drive measurable business impact
- Develop and deliver technical content such as workshops, prototypes, and presentations and speak at events to help customers evaluate and adopt new technologies
- Advocate for customers by identifying product gaps and feature requests, and work with AWS service teams to help them understand customer needs

A day in the life
Your day as a Senior Solutions Architect blends strategic customer engagement, technical leadership, and organizational impact. You'll meet with senior customer stakeholders to understand their business strategy and influence their technology direction, architect solutions to complex, multi-faceted challenges, and build prototypes and reusable architectures that other Solutions Architects can leverage. You lead cross-team collaboration to deliver customer outcomes, create thought leadership content that educates the broader community, and mentor teammates on solving challenging problems. Throughout the day, you balance deep technical work with strategic influence, helping customers and your organization navigate ambiguity and make the right long-term trade-offs with confidence.

About the team
AWS Canada supports customers across the country, helping them adopt cloud technologies and accelerate innovation. The Solutions Architecture team works closely with customers and internal partners to design practical, scalable solutions tailored to each organization's needs.

We value curiosity, ownership, and continuous learning, and are motivated by the opportunity to help customers solve meaningful problems and build what's next on AWS. At AWS, we live by the principle: Work hard. Have fun. Make history.

Senior Solutions Architects are technical leaders who combine deep expertise with business acumen, helping customers navigate complex transformations while developing the next generation of Solutions Architects.

BASIC QUALIFICATIONS

- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications
- 5+ years of design, implementation, or consulting in applications and infrastructures experience
- Proven experience architecting and guiding implementation of complex, end-to-end solutions in distributed systems and cloud architectures
- Familiarity with modern architectural patterns such as microservices, serverless, and event-driven systems, with ability to adapt and extend these patterns for customer-specific needs

PREFERRED QUALIFICATIONS

- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
- Experience in the retail sector
- Experience writing high-quality technical content for technical audiences (e.g., engineers, developers, scientists)
- Proven track record of creating reusable technical assets (reference architectures, frameworks, code samples, automation tools) that other teams have successfully adopted
- Experience designing and implementing complex AI/ML solutions, including generative AI, agentic applications, MLOps patterns, and RAG architectures
- Thought leadership through speaking at industry conferences, writing technical blog posts/white papers, or contributing to open-source projects
- Experience with scripting, automation, and software development in multiple languages (Python, JavaScript, Java, etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.