Senior Administrative Assistant and Office Coordinator

Description

Why Work for Park Lawn?

Service

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.

Benefits

• Retirement Plan options available for Full Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Compensation

• Eligibility for pay ranging from $27.85 - $38.94 per hour, commensurate with experience.

Position Status

• This is a newly created position to support the continued growth of the organization.

Summary/Objective

The Senior Administrative Assistant & Office Coordinator provides high‑level administrative support to senior executives with a focus on calendar coordination, expense reporting, and general administrative tasks. This role also oversees the daily operations of the Toronto Support Center office, ensuring a professional, organized, and efficient work environment. Responsibilities include routine administrative support, general office management tasks, and coordination of internal activities.

Essential Functions

Executive Support (Limited Scope)

• Provides administrative support to executives and senior managers, including calendar coordination, scheduling, and prioritizing meeting requests.
• Assists executives with travel arrangements, calendar coordination, industry and professional event registrations, expense reporting, receipt tracking, and basic administrative financial tasks.
• Supports email monitoring and follow‑up as directed.
• Coordinates internal meetings for executives, including logistics, room setup, and materials distribution.
• Tracks action items and assist with basic project coordination as needed.
• Prepares, edits, and formats correspondence, reports, and presentations when needed.
• Maintains confidentiality and exercises sound judgment in handling sensitive information.

Office Coordination & Administration

• Oversees daily operations of Toronto Corporate Support office, ensuring a clean, organized, and professional environment.
• Serves as the first point of contact for the office by answering the primary business phone line, directing calls, and providing courteous assistance.
• Greets and assists guests, visitors, and vendors in a professional and welcoming manner.
• Maintains office supply inventory and places orders as needed.
• Coordinates with third‑party vendors (e.g., cleaning services, office equipment providers, IT support) to ensure smooth office operations.
• Maintains organized electronic and physical filing systems and ensures documents are properly stored and accessible.
• Supports onboarding logistics for new employees, including workspace setup, supplies, and basic orientation coordination with local HR resource.
• Provides general administrative support to office staff, including document organization, phone, and internal communication support.
• Supports internal meetings and office events, including scheduling, materials preparation, catering and space setup.
• Monitors the condition of shared spaces, ensuring they stay orderly and well‑stocked, with minimal upkeep such as wiping surfaces when needed and replenishing shared supplies.
• Performs other administrative and coordination duties as assigned.

Competencies

• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Thoroughness.
• Customer Service Orientation.
• Time Management.

Required Education, Experience, Certifications and Licensure

• Minimum of five (5) years of administrative experience, including support to senior‑level leaders.

Preferred Education, Experience, Certifications and Licensure

• Post-secondary education in business administration or a related field, or equivalent experience, is preferred.

Additional Eligibility Qualifications

• Able to read, write and speak English fluently. Bilingual is a plus.
• Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) required.
• Excellent interpersonal and communication skills.
• High level of accuracy with numbers and administrative financial tasks.
• Able to maintain a strict level of confidentiality.
• Completes assigned responsibilities and tasks without needing additional assistance, excessive supervision, or extended scheduling.
• Maintains a positive attitude and working environment through organization and communication.
• Ability to manage multiple priorities and meet deadlines.
• Ability to prioritize tasks, and exercise good judgment.
• Professional appearance and presentation.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The duties associated with this position are generally performed in an indoor office setting.
• Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
• Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds and may be required to lift to 50 pounds.
• This position may also require reaching, pushing and pulling.
• This position may also be exposed to chemicals and/ or bloodborne pathogens. Exposure risk is considered: Low
• Overtime is sometimes necessary or required.

Travel

• This position does not require travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.