Experience Aviva
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.
The opportunity
Do you have a genuine passion for looking after customers? Are you looking for an exciting new challenge and want to be a part of an industry leading, dynamic team?
The Protect Liability Specialist role is to investigate, evaluate, negotiate, and settle claims in accordance with Aviva's procedures and philosophy. We have a strong focus on strategic indemnity and expense management, in addition to excellent customer service. The successful candidate will thrive within a high-performance culture, readily accept new challenges, and continually improve their knowledge and skills.
Come join our team!
What you’ll do
Interpret and confirm insurance coverages
Investigate, evaluate, and settle Casualty claims with claimants or their representatives
Direct and manage file investigations and if required instruct IAs as needed
Ensure file reserves are timely and accurate
Proactively manage communication with our customers and stakeholders
Clearly document and summarize file activity
Understand and support Aviva’s claim procedures and guidelines
Regular and proactive reviews files strategy plans
What you’ll bring
University degree or equivalent
CIP or working towards CIP. Currently licensed or qualifies to be licensed to handle Casualty Claims in all Atlantic Provinces
Experience with Property Damage Liability claims
Strong working knowledge of litigation environment (Litigation Assistant, Para-legal)
Bilingual French and English is a strong asset
Ability to work independently and effectively in a fast-paced environment
Strong working knowledge of Personal and Commercial liability claims
Exceptional written and oral communication skills
Well-developed organizational skills
Adaptability, flexibility and integrity
Committed team player with a positive outlook and sense of humor
What you’ll get
Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.
This job advertisement is for an existing vacancy which has been posted both internally & externally.
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
#LI-MP1 #LI-Hybrid
Liability Specialist • Newfoundland and Labrador Home Office
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