Key Account Analyst

About the Role:

We have a current opening for a Key Account Analyst and are actively reviewing applications.

We are looking for a Key Account Analyst to join our growing team! In this role, this individual will collect, analyze and produce sales and finance reports and provide further analysis and insights to assist in the strategic management and development of the Sales department, utilizing data from specific sources (i.e. Ferrero Business Systems, Customer Business Systems, and Nielsen). He or she will provide administration support to customer team and Director on deductions, volume & budget tracking, and related sales data & reporting requirements, utilizing data from the following forecasting and trade sources. Responsibilities also include preparing detailed reports, dashboards, and presentations that highlight key insights and trends. The candidate will collaborate closely with cross-functional teams to ensure data accuracy and alignment with business objectives. Provides full support to the assigned customer team, and interacts as needed with the customer along with trade marketing, sales, customer service and management.
• Job Location: 5140 Yonge Street, Suite 1000 Toronto, Ontario M2N 6L7
• Work Arrangement: Hybrid

Main Responsibilities:

SALES ANALYSIS
• Collect data and report/analyze sales metrics including but not limited to: shipments, POS sales, inventory, market performance, distribution through retailer POS systems, Nielsen, and other data sources
• Develop insights and make recommendations for POG improvements including placement and distribution.
o Follow through on distribution gains/losses with baseline forecasting trends
• Complete post analysis and make recommendations for improvements to:
o Assortment
o Retails
o Promotion
o Listings
o Store level merchandising execution
• Assist in the development, maintenance, and ongoing reporting of account’s strategic plan
• Continuously review business focusing on improvement via Correction of Errors reports and make recommendations to improve sales and store level execution for all businesses managed.
• P&L, opportunity, risk & liability analyses
• Provide analytical support for key field team projects
• Develop insights and fact-based tools using Ferrero Field Software and Business Systems
• Assist in the development and maintenance of Key account strategic plan

ACTIVITY PLANNING AND CONTROLLING / INVENTORY
• Proposes forecast of commercial and assigned structure costs
• Assist in development of yearly business plans & monthly forecast updates
• Assist in forecast estimates for new products and adjustments on existing items
• Develop and update monthly scorecard reports by Customer
• Develop recommendations for store level orders for seasonal or event programs
• Make recommendations to maximize inventory sell through by either adjusting store level inventory or redeploying field resources (or a combination of both)
• Develop and maintain a weekly store level inventory report and make recommendations for inventory adjustments to individual stores to maximize both sales and product freshness
• Assist in seasonal forecasting and execution through management of pre-season forecasting and in-season shipment tracking
• Support Ferrero supply chain team in mitigating and minimizing customer supply fines
• Produce, manage and present volume and performance reports
• Evolve volume and trade reporting and tracking capabilities for indirect group of accounts
• Analytical leadership on strategic channel projects and business initiatives
• Develop channel-specific sales tools for account teams and field operations team
• Support development of business planning enhancements

ADMINISTRATION / SALES SUPPORT
• Provide administration support to team on deductions, volume & budget tracking, and related sales data & reporting requirements.
• Participate in the development and coordination of key Impulse events (Conferences, Trade Shows)
• Provide support to prepare for weekly and monthly team meetings
• Support the team with building customer presentation decks
• Support Annual/Semi-Annual Field Sales Meetings

About You:

BA in Business, Finance or a related field
• 1-3 years of relevant professional experience
• CPG and retail experience a strong asset
• Nielsen and / or Retailer Point-of Sale experience a strong asset
• Experience working in Customer Supply Chain a strong asset
• Detail oriented with a focus on accuracy
• Analytical abilities and data proficiency
• Budget management experience
• Broad knowledge of business to interpret data
• Provide original thought to interpret data – transform insights into actionable recommendations
• Strong knowledge of MS Office software proficiency (Word, PowerPoint)
• Superior Microsoft Excel skills
• Proficiency in applications in an SAP environment an asset
• French an asset

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer:

Careers with caring built in - discover our benefits here.

The base compensation range for this position is $78,631 - 104,841. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.