Collections Specialist (B2B) Location: On-Site - Toronto (TTC subway accessible)
Timeline: immediate start - end of year (potential extension)
Payrate: $23-$25/hour + 4% vacation pay
About the Opportunity We are seeking an experienced
Collections Specialist to join our team on a contract basis with an immediate start. This role is based on-site in Toronto and is conveniently accessible via TTC. This opportunity runs through the end of the year, with the potential for extension based on business needs and performance.
Reporting to the Controller, the Collections Specialist will play a key role in managing and improving the collections process, ensuring timely recovery of outstanding receivables, and maintaining strong client relationships.
Key Responsibilities Customer Collections & Account Management - Conduct weekly outreach to delinquent accounts to review outstanding balances, confirm payment details, and secure payment commitments
- Follow up on payment arrangements and escalate where commitments are not met
- Investigate and resolve billing discrepancies in collaboration with internal stakeholders
Reporting & Reconciliation - Review, reconcile, and prepare weekly summaries of delinquent accounts, detailing status updates and actions taken
- Maintain accurate, up-to-date documentation of all collection activities within internal systems
Collaboration & Support - Participate in regular accounts receivable meetings, providing updates on payment timelines and customer issues
- Support the accounting team with payment allocation and reconciliation
- Work with internal teams on account adjustments, including cancellations when required
Qualifications & Experience - Minimum 3+ years of experience in collections or accounts receivable
- Post-secondary education in accounting, finance, or a related field is an asset
- Strong understanding of collections processes and accounting/financial systems
- Advanced proficiency in Microsoft Excel and MS Office Suite
- Excellent communication skills, with confidence engaging across all levels of an organization
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- Team-oriented mindset with the ability to collaborate effectively
Why Apply? - Immediate opportunity with competitive hourly compensation paid weekly
- Accessible Toronto location (TTC-friendly)
- Opportunity to contribute to a collaborative and fast-paced finance team
- Potential contract extension
If this describes you and you are able to join quite immediately, please apply today!
Vacancy Status: This posting is for an existing vacancy.
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.