Financial Controller

FINANCIAL CONTROLLER (Hybrid)

Current Vacancy

Full Time, Permanent

35-hour work week, Monday – Friday, 8:30 AM – 4:00 PM, Hybrid Environment

$80,000 – $90,000 annually

Our client Community Support Connection has an opportunity to be a strategic partner to the Executive Director and Board while leading the financial stewardship of a respected, growing community organization. If you’re looking to move away from a highly corporate environment into a role where your expertise has visible impact, we’d love to meet you!

The people at Community Support Connections wake up each morning energized about the difference they make in the lives of clients; people who could be your parents, grandparents, friends, or neighbours. Working with hundreds of amazing volunteers, donors, and community partners, they provide a wide range of community supports for older adults and people with different abilities to help them live at home with independence and dignity – something we all deserve. They are truly caring and client-centered, and are constantly innovating; looking for new and better ways to provide the best care and supports possible.

They believe the best way to serve clients and volunteers is to create an environment and culture that empowers staff to be as happy and productive as possible.

This includes:

• Flexible work arrangements that balance organizational needs with individual flexibility
• Generous paid vacation, sick, personal, and family emergency days, plus matched RRSP contributions
• Competitive health and dental benefits
• Employee and Family Assistance Plan (EFAP)
• On-site hot lunch options from their own kitchen
• Free parking

The Role

This role is a leadership role with both hands-on financial oversight and strategic advisory responsibilities. Ideal for someone who enjoys variety, thrives in a collaborative environment, and wants to be more than “the finance person.” If you enjoy solving problems, improving systems, mentoring others, helping shape an organization’s future, and making a difference in the community, you will have plenty of opportunities here!

Reporting to the Executive Director and serving as a trusted advisor with the Senior Leadership Team and the Finance Committee of the Board, you will help guide the organization’s financial health while contributing to organizational planning, operational improvement, and sustainable growth. You will lead a small team, build strong relationships across the organization, and provide practical financial insight that supports informed decision-making.

What You’ll Do

Strategic Financial Leadership

• Support the organization’s long-term financial sustainability through thoughtful planning, sound financial management, and informed decision-making.
• Participate as a member of the Senior Leadership Team, contributing to the development and implementation of organizational plans, goals, and objectives.
• Partner with the Executive Director and leadership team to provide financial insights, recommendations, and analysis that support organizational priorities.
• Develop financial models and analyses to evaluate opportunities, risks, and strategic initiatives.
• Lead the development of the annual operating financial plan and present related progress reports.
• Provide analytical support to the leadership team, including internal reporting and performance metrics.
• Prepare, review, and interpret financial statements, translating financial information into practical recommendations for non-financial audiences.

Accounting, Reporting & Compliance

• Lead the organization’s financial operations, including accounting, payroll, accounts payable and receivable, cash flow management, and financial reporting.
• Ensure compliance with all legislated and funder reporting requirements, including quarterly and annual reports.
• Coordinate and lead the annual audit process.
• Ensure the security and confidentiality of all financial and payroll information.
• Ensure services are delivered in alignment with organizational policies, procedures, standards, and the annual budget.
• Ensure financial inquiries are responded to in a timely manner.

Budgeting, Forecasting & Analysis

• Develop and monitor program budgets and resource requirements.
• Support the Development Team by providing financial data and advice for fundraising programs and projects.
• Provide financial analysis, reporting, and recommendations that support planning, goal setting, performance evaluation, and organizational decision-making.

People Leadership & Cross-Functional Partnership

• Build and lead an engaged, high-performing Finance team, currently 2 direct reports, by coaching, mentoring, and supporting professional development.
• Provide guidance, coaching, and support to team members while encouraging collaboration and continuous learning.
• Monitor staff performance and development goals, assign accountabilities, set objectives, and establish priorities.
• Create an environment that encourages learning, innovation, and continuous improvement.
• Foster a collaborative, inclusive workplace culture that values accountability, learning, continuous improvement, and client-centred service.
• Maintain positive relationships with volunteers, staff, vendors, community partners, Board members, and other stakeholders.

Systems, Process Improvement & Risk Management

• Support the ongoing development of financial policies, internal controls, and processes that strengthen organizational effectiveness.
• Identify opportunities to improve financial systems, reporting, processes, and organizational practices.
• Liaise with external vendors and review contracts.

Requirements

Education & Experience

• Post secondary education in Finance, Accounting, Business Administration, or a related discipline, or an equivalent combination of education and experience
• Demonstrated experience leading senior-level financial operations and supporting organizational decision-making in a complex environment
• Experience working in a non-profit or philanthropic environment
• Experience providing financial recommendations to support planning, goal setting, performance evaluation, and organizational decision-making
• Chartered Professional Accountant (CPA) designation is preferred; however, we welcome candidates with equivalent senior financial leadership experience, particularly in non-profit, charitable, health, community service, or government-funded environments.
• Experience supervising, leading, coaching, or mentoring people in a collaborative environment
• Ability to manage multiple priorities and adapt to changing organizational needs
• Working knowledge of all applicable Canadian accounting standards and regulatory requirements
• Valid Driver’s License and daily access to a reliable vehicle for business-related travel
• Legally able to work in Canada

Technical Skills & Knowledge

• Strong financial analysis, budgeting, forecasting, and reporting skills
• Ability to communicate financial information clearly to diverse audiences
• Advanced proficiency in Microsoft Excel, Word, and SharePoint
• Advanced proficiency with payroll, donor management, and financial systems (NetSuite, Quadrant Payroll, and AlayaCare are assets)
• Experience working with external auditors in a not-for-profit environment
• Experience in health care data management and reporting requirements to Ontario Health preferred
• Strong project management and problem-solving skills
• Commitment to accountability, transparency and stewardship of public and donor funds
• Exceptional communication and interpersonal skills
• Experience in the non-profit or charitable sector considered a significant asset

Working Hours & Environment

• Hybrid work environment (time is split between home and main office based on agency need)
• Willing and able to work occasional evenings and weekends for prescheduled committee meetings, Board meetings and events
• Extensive computer and telephone use

RLB People and Community Support Connections recognize that strong candidates don’t always meet every qualification listed. If this role excites you and you believe you can contribute to our team, we encourage you to apply.

We also are committed to providing accommodations for qualified applicants in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted for an interview and require accommodation at any stage of the recruitment process, please let us know in advance so we can best support your needs.

At RLB People, we are committed to a fair, inclusive, and transparent hiring process. We use AI-assisted tools to support our team with tasks like organizing applications and highlighting job-related qualifications. These tools never make decisions or remove candidates from consideration. Every application is reviewed by our hiring professionals, and all screening, interviewing, and selection decisions are made by real people. If you have questions about our use of AI at any stage, please let us know.

Check out communitysupportconnections.org to learn more about our programs and services! You can also find them on Facebook, Instagram, X, and LinkedIn!

Benefits

• 35 hour work week
• Hot Lunch Meals
• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• RPP - Group RRSP
• Group Life - AD&D - Critical Illness Insurance
• Paid Time Off Benefits
• Hybrid Role - Flexible hours
• Training & Development Funding
• Employee Discounts
• Employee Assistance Program - Counseling