Talent.com
KPMG
Salesforce Functional ManagerKPMG • Montreal, Quebec, Canada
Salesforce Functional Manager

Salesforce Functional Manager

KPMG • Montreal, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description
Overview
At KPMG in Canada, our people bring their unique perspectives to Canada's most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

This role focuses on program planning, requirements gathering, process optimization, solution design and stakeholder management of the Salesforce solution with a deep industry knowledge in Financial Services.

What you will do
As a Salesforce Technical Lead your responsibilities will include, but are not limited to:
  • Lead a team of functional resources (business analysts, functional consultants) to design and implement Salesforce solution design
  • Working closely with functional leads and solution architects to design overall application architecture and ensure alignment with business goals and functional designs while adhering to platform best practices.
  • Bring deep experience designing robust, large and complex Salesforce solutions, within Financial Services industry.
  • Lead the definition of business requirements: Translate business needs and pain points into clear user stories, functional designs, and acceptance criteria.
  • Business process optimization: Identify painpoints in the current business process and recommends process optimizations to support increased productivity and cost take out activities. This includes fit gap analysis and future state process mapping.
  • Lead solution design: Map out platform design utilizing Salesforce functionality to meets the needs of the business. Outline both OOTB functionality and customization requirements.
  • Client stakeholder management: Align executives, departmental leaders, and business teams on roadmaps, design, and platform capabilities.
  • Provide guidance to and ensure alignment of team members in preparation for client meetings, presentations, demos, or other required project forums
  • Lead team members on the creation of detailed design and documentation of each component of the solution including definition of design workshops, user story definition, test script development. This include leveraging agile implementation frameworks and meetings.
  • Performs regular reviews on the deliverables produced by project team members.
  • Support for pre-sales activities, acting as a functional SME to assist team in preparing and presenting proposals, RFP responses, and tailored demonstrations.
  • Staying current on Salesforce platform capabilities/offerings and related technologies.
What you bring to the role
  • Advanced knowledge of the Salesforce solution, specifically Financial Services Cloud, Experience Cloud, Data Cloud, Marketing Cloud and Agentforce.
  • Strong experience (8+ years) designing and delivering Salesforce implementations and integrating Salesforce to external systems.
  • Salesforce certifications in Financial Services Cloud, Experience Cloud, Data Cloud, Marketing Cloud and Agentforce.
  • nCino experience, nice to have.
  • Experience leading a team through the Salesforce planning and design process for client engagements.
  • Experience with the implementation of large, complex, enterprise-wide Salesforce solutions within the Financial Services Industry. Capital markets, corporate/commercial banking is an asset.
  • Familiarity with dev-ops processes and best practices using commonly used tools
  • Commitment to building a diverse and inclusive team
  • Strong verbal and written communication skills
  • Demonstrated analytical, problem-solving, organizational, and interpersonal skills.
  • Fully bilingual (French/English).
This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec.

Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling 1-888-466-4778.

AI Usage
Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG's Trusted AI framework.

We believe technology should empower human judgment, not replace it. It's one of the many ways we're delivering on our vision of being a technology-first, people-driven firm.
Create a job alert for this search

Salesforce Functional Manager • Montreal, Quebec, Canada

Similar jobs

Salesforce Technical Architect

Apptoza Inc.Montreal (administrative region), QC, CA
Full-time

Salesforce Development and Technical Design.Salesforce Expertise 10 to 15 years in Salesforce ecosystem with deep technical knowledge across Sales, Service, Experience, and Marketing Clouds.Strong ... Show more

 • Promoted

Salesforce Technical Architect — Integration & Security

Apptoza Inc.Montreal (administrative region), QC, CA
Full-time

A leading technology company in Quebec is seeking a Salesforce Developer with 10 to 15 years of expertise in the Salesforce ecosystem.The ideal candidate will have strong hands-on experience with A... Show more

 • Promoted

Senior Salesforce & Azure iPaaS Architect

Experis CanadaMontreal (administrative region), QC, CA
Full-time

A technology consulting firm is seeking a Senior Integration Architect with strong Salesforce integration experience to define and implement integration strategies.This role encompasses both adviso... Show more

 • Promoted

Salesforce Architect with Multi-Cloud Experience

CloudLabs IncMontreal (administrative region), QC, CA
Full-time

Salesforce Architect with Multi-Cloud Experience.Design and deliver scalable, maintainable, and secure Salesforce solutions across multiple Salesforce Clouds and third-party integrations.Take owner... Show more

 • Promoted

Principal Salesforce Consultant Focusing on High-Impact Client Solutions

PlativeMontreal (administrative region), QC, CA
Full-time

Embrace a leadership role as a Principal Salesforce Consultant, overseeing the design and implementation of impactful enterprise Salesforce solutions.This position combines business consulting acum... Show more

 • Promoted

Expert Integration Architect Focused on Salesforce and Hybrid Solutions

Experis CanadaMontreal (administrative region), QC, CA
Full-time

Play a crucial role as a Senior Integration Architect, specializing in Salesforce and hybrid integration platforms.Collaborate with technical stakeholders to design and implement effective integrat... Show more

 • Promoted

Salesforce Technical Architect — Design & Integrations

KinaxisMontreal (administrative region), QC, CA
Full-time

A leading supply chain management firm is seeking a Technical Architect in Montreal to guide the Salesforce platform's evolution.This role involves creating detailed technical designs, conducting c... Show more

 • Promoted

Salesforce Technical Architect Driving Platform Growth and Innovation

KinaxisMontreal (administrative region), QC, CA
Full-time

Drive Salesforce innovations as a dedicated Technical Architect! Focus on designing excellent solutions and leading integration strategies in a remote or hybrid setup.You’ll play a pivotal role in ... Show more

 • Promoted

Remote Senior Salesforce Architect: Multi-Cloud Integrations

XCentiumMontreal (administrative region), QC, CA
Remote
Full-time

A leading digital consultancy is seeking a Mid-Senior Level Salesforce Developer to design and deploy state-of-the-art Salesforce solutions for e-commerce and Order Management.The ideal candidate w... Show more

 • Promoted

Groupe Dynamite Inc. Senior Architect I - Salesforce Commerce Cloud

Groupe Dynamite Inc.Mount Royal, Montreal (administrative region), CA
Full-time

GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.Our mission of "Empowering YOU to be YO... Show more

 • Promoted

Salesforce Solutions Architect – Integrations & Security

Intellibee IncMontreal (administrative region), QC, CA
Full-time

A technology solutions provider is seeking a Salesforce Solutions Expert to design and implement secure, scalable Salesforce solutions.The candidate must have several Salesforce certifications and ... Show more

 • Promoted

Senior Salesforce Architect for Cutting-Edge Integration Projects

Intellibee IncMontreal (administrative region), QC, CA
Full-time

Drive innovation and architectural excellence as a Salesforce Solutions Expert.Design secure, scalable solutions while collaborating with stakeholders to transform business requirements into effect... Show more

 • Promoted

Développeur Salesforce

Dempton Consulting Groupmontreal (administrative region), qc, Canada
Full-time

Développeur Spécialisé Salesforce Senior.Le développeur spécialisé Salesforce assure le lien entre les exigences d’affaires et les solutions technologiques.À titre d’expert de contenu et de référen... Show more

 • Promoted

Senior Architect I - Salesforce Commerce Cloud

Groupe DynamiteMount Royal, Montreal (administrative region), CA
Full-time

GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.Our mission of "Empowering YOU to be YO... Show more

 • Promoted

Salesforce Service Cloud Solutions Architect

NeuraFlash LLCMontreal (administrative region), QC, CA
Full-time

Elevate customer experiences as a Salesforce Solution Architect at NeuraFlash, Part of Accenture.This role combines both remote and in-person work to design and launch innovative Service Cloud solu... Show more

 • Promoted

Cloud Architect

PeoplePilotMontreal (administrative region), QC, CA
Full-time

We are hiring a Salesforce Revenue Cloud Architect for a Hybrid/Remote role based in Montreal, QC.Salesforce implementation experience.Salesforce Revenue Cloud, including Apex, Integration, Lightni... Show more

 • Promoted

Salesforce Revenue Cloud Architect

Tata Consultancy Servicesmontreal (administrative region), qc, Canada
Full-time

Salesforce Revenue Cloud Architect.We are looking for an experienced Salesforce Revenue Cloud Architect with deep expertise in.CPQ and Billing (Revenue Cloud).The ideal candidate will have senior y... Show more

 • Promoted

Administrateur Salesforce Expert chez iA Groupe Financier

Iaawgmontreal (administrative region), qc, Canada
Full-time

Rejoignez iA Groupe Financier en tant qu'Administrateur Salesforce, un rôle stratégique essentiel pour soutenir notre mission.Ce poste hybride à Québec ou à Montréal valorise l'innovation et l'enga... Show more

 • Promoted

RevOps Manager - AI-Driven GTM & Salesforce Expert

Nue.ioMontreal (administrative region), QC, CA
Full-time

A next-gen revenue automation platform is seeking a Revenue Operations Manager to optimize systems, processes, and data analytics.You will drive the RevOps mission, integrate key tools like Salesfo... Show more

 • Promoted

Salesforce Developer (Fulltime/Hybrid – Montreal)

Hardboot | Venture Capital + TalentMontreal (administrative region), QC, CA
Full-time

Our client , Flight Claim is dedicated to helping travelers receive the compensation they deserve when flight disruptions happen.Their platform combines industry expertise, advanced technology, and... Show more