Job Description
:Reporting to the Chief Underwriter, the AVP, High Net Worth - InsuranceOperations is accountable for leading the strategic direction, underwriting excellence, and premium client experience for Sun Life’s High Net Worth (HNW) and Ultra High Net Worth (UHNW) segments within Insurance Operations. This role combines deep technical underwriting expertise withclient-centric and servicingleadership to deliver industry-leading risk assessment, advisor experience, and white glove client service.
What will you do?
Key Responsibilities
Provide senior technical leadership across medical, non-medical, financial, and complex underwriting risk assessment for HNW/UHNW cases.
Lead and develop a high-performing underwriting & new business team, fostering a culture of coaching, mentorship, accountability, and continuous learning.
Champion a premiumservice model, ensuring a relationship-led, client-centric experience and high-touch end-to-end service, from application entry to policy issue.
Partner closely with Distribution, Pricing, Reinsurance, and New Business teams to ensure a seamless, end-to-end client and advisor experience.
Drive consistency, speed, and clarity in underwriting decision-making, aligned with Sun Life’s risk appetite and market competitiveness.
Act as a senior escalation point for complex or high-profile cases and provide advanced underwriting authority.
Build and maintain strong relationships with advisors, reinsurers, and internal stakeholders to strengthen Sun Life’s position in the HNW market.
Lead, champion and enforce process optimization and innovation initiatives focused on improving client experience and reducing cycle times.
Embed accountability for outcomes, performance metrics, and service standards across the HNW underwriting ecosystem.
Stay current on industry trends, tax and regulatory changes, and emerging underwriting practices to inform strategic decisions.
Leadership Accountabilities
Build and sustain an inclusive, high-performance culture focused on client outcomes and operational excellence.
Develop talent pipelines and succession plans to ensure long-term capability in High-Net-Worth new business &underwriting.
Drive employee engagement and capability development through coaching, feedback, and performance management.
Lead change management initiatives aligned with transformation of the HNW underwriting model.
What do you need to succeed?
10+ years of underwriting experience, with deep expertise in large caseand HighNet Worth Underwriting
Advanced knowledge of medical, financial, legal, and reinsurance risk assessment.
Strong leadership experience with a proven ability to build, driveand lead high-performing teams.
Demonstrated ability to influence senior stakeholders and cross-functional partners.
Strong business and financial acumen, with an understanding of the impact of underwriting decisions.
Exceptional communication, collaboration, and relationship management skills.
Experience driving operational transformation or service model redesign is an asset.
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
What's in it for you?
Working together, sharing common values, and encouraging growth & achievement
Flexible Benefits from the day you join to meet the needs of you and your family.
We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.
Join one of our many Inclusion Networks. These voluntary, employee-led groups are dedicated to creating connection, fostering inclusivity, and building community.
Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.
AVP, High Net Worth - Insurance Operations • Waterloo, Ontario
This range is provided by OpenText.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Reporting to the Vice President, Order Enablement, you are re... Show more
Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range... Show more
Programmed Insurance Brokers Inc.PIB) is a leading full-service, multi-line insurance, and financial services agency, established in 1980.As a nationally licensedagency with accessto a diverse insu... Show more
Are you ready to explore exciting nursing opportunities internationally? Discover RN positions in Utica, NY, where you can make a difference in patients' lives and thrive in a supportive healthcare... Show more
Senior Privacy & Commercial Counsel.Prospeo is a B2B SaaS sales intelligence platform used by over 2,000 companies worldwide.We help sales teams find verified contact data with 97%+ accuracy throug... Show more
Our client is a major Insurance company in the K-W-C triangle.They’re looking fortwo team leadersandtwo junior-mid level analysts.We are offering$750referral fee as per the details found on our web... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
A prominent veterinary clinic in Woodstock, Canada, is looking for a dedicated Veterinarian (DVM) to join their compassionate team.In this role, you will ensure high-quality care while enjoying a s... Show more
Earn money online by playing games, taking surveys, and completing tasks on Freecash.Flexible, high-paying, remote opportunity. Show more
Do you have previous experience working in a manufacturing, production or construction environment? Do you have a passion for quality? Are you a team player who is ready to roll up your sleeves and... Show more
Take charge as a results-driven Restaurant Manager, optimizing team performance and operational efficiency.Drive exceptional customer service standards while managing daily restaurant functions.Thi... Show more
The candidate is accountable for the overall underwriting of the Property and Casualty line of business within the Corporate Underwriting department.This includes development and revisions of the c... Show more
Terms of employment: Permanent employment, Full time.Work must be completed at the physical location.There is no option to work remotely.Purchase general and specialized equipment, materials or bus... Show more
Retail Marketing Solutions LLC “RMS”) is a Global Operations Agency specializing in:.Business Infrastructure and Practices Consultation).Domains | VPS & Dedicated Servers | Infrastructure Managemen... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more
Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands.With a team of over 75 professionals, we deliver best-in-class paid medi... Show more
ASSOCIATE GENERAL COUNSEL - REMOTE WORK FROM HOME.Elevation Capital is a group of internationally impactful companies spanning consumer packaged goods, hospitality, technology, real estate, non-pro... Show more
We’re a fast-growing software development agency that helps service-based businesses across the U.Our team values ownership, innovation, and building long-term partnerships with clients.We’re looki... Show more
Location: Hybrid (Western Canada) or Remote (Ontario).This role exists to help our company grow by turning thoughtful marketing into real demand, credibility, and momentum in the market.You will le... Show more
){kind=logo}
