Retail Store Sales Associate I - 2065, CA, Oshawa
Purpose:
Assistcustomers indeterminingwhich products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information,promotionsand advertising. Maintains inventory and provides customer service. Accountable foraccurateand complete sales transactions.
Key Responsibilities:
Assistscustomers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
Ensures adidas’ customer service standards are upheld by listening to customer’s wants andneeds, andproviding product information whenrequired.
Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
Maintains store appearance,assistsin processing and replenishingmerchandiseandassistwith customer service inquiries.
Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
Help to support and create a team environment by respecting co-workers.
Adheres to adidas’ brand values and Sales Associate competencies.
Assistwith telephone duties.
Adheres to company policy and procedures relating to inventory control.
Other duties as required by store management.
Knowledge Skills and Abilities:
Mustpossessand consistentlyexhibitthe competencies relative to the position.
Ability to read andcomprehendsimple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply commonsenseunderstanding to carry out instructionsfurnishedin written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to use apoint of salesystem/ Basic understanding of cash register functions and cash procedures.
Ability to exercise good judgment and decision-making skills.
Demonstrate excellent verbal and written communication skills.
Ability towork a varied schedule including weekends,eveningsand statutory holidays. Alsoable to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
While performing the duties of this job, the employeeis regularly required tostand and talk or hear. The employeefrequentlyis required towalk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee mustfrequentlylift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
Must be proficient in English & French (verbal and written)
Qualifications:
Must have or be pursuing a high school diploma or general education degree (GED) . Three to six month’s retail experience is preferred.
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
- COURAGE:Speak up when you see an opportunity; step up when you see a need..
- OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
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