Job Description
The Service Desk Technician provides first-line technical support for all VFX artists and production teams, both in-studio and remotely. They are responsible for installing and configuring workstations, troubleshooting hardware and software issues, supporting the continuity of creative operations, and maintaining a stable and high-performing work environment.
This role requires a strong understanding of the technical needs in VFX environments (Windows/Linux/macOS, artistic pipelines, specialized tools), the ability to effectively prioritize tasks, and excellent customer service skills.
Key Responsibilities
Technical Support
Workstations
Desk Installations
Post-Production Support
Qualifications
Additional Information
#LI-Onsite
Diversity : At Rodeo FX, diversity is a core value. We’re committed to creating an inclusive, equitable workplace where different perspectives are embraced. Every team member brings unique insight that strengthens our creativity, challenges our thinking, and helps us deliver better work.
Rodeo FX may use AI-based tools to support certain steps of the recruitment process, such as interview transcription or preliminary application analysis. These tools may be operated by third-party providers, and data may be processed outside Quebec. These tools never replace human decision-making: all final hiring decisions are made by our recruitment team and hiring managers. To learn more about how we protect your personal information and your rights, please consult our Privacy Policy.
Service Desk Technician Montreal, CanadaRodeo FX - Technologie / Technology • Montreal, Canada
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