TransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. Valuing innovation and teamwork, we're driven by our love of gaming. Our mission is to make every game enjoyable as our teams break language barriers and develop inclusive player communities. Together, we can create immersive experiences that resonate with players worldwide.
Are you a passionate gamer, determined to advance your career in the gaming industry? Are you skilled in building, raising, and supporting online communities and want to join a team of like minded people? If you answered yes to these questions, we’d love to meet you.
As a junior Player Support Agent, you’ll get the opportunity to work with a diverse team supporting hundreds of game developers and publishers across the globe. We’re currently looking for a dynamic addition to our vibrant team of over 1,000 in-house player support agents who can provide top class support in a fast-paced and active environment.
RESPONSIBILITIES
● Processing ‘Calls for Help’ received from the community you are supporting.
● Becoming familiarized with the games you support, so you can best resolve these ‘Calls for Help’.
● Remaining up to date with changes in workflows, policies and gameplay.
● Becoming highly skilled in the use of various ticketing and social media platforms.
● Getting creative in finding solutions encountered on a to day-to-day basis.
● Assisting with reporting by tracking data on a form or spreadsheet.
● Supporting your managers with ad-hoc tasks.
● Reaching Key Performance Indicators such as Productivity, Quality, and Player Satisfaction.
● Enforcing community rules and treating everyone fairly in the context of the game.
● Reporting on any issues or trends found in the game.
ESSENTIAL SKILLS
● A native level of Russian with excellent oral and written skills.
● Excellent interpersonal and organizational skills.
● Advanced knowledge of Google Workspace.
● Strong ability to multitask, prioritize, and work independently with minimal supervision.
● Great knowledge of gaming social media, such as Reddit, Facebook, X, and Discord.
● Driven by a passion for video games.
WHAT WE OFFER
● The opportunity to hone and improve your skills.
● Apply your talents to a diverse variety of engaging gaming projects.
● A team of like-minded people in a fast-paced, multicultural environment.
● Ongoing training and professional self-improvement opportunities.
TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.
We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.
In order to apply, please submit your CV in English
By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting
Remote Freelance Player Support Agent (RU) • Montreal, QC, CA
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Producer (Competitive) | North America | Canada | Europe | Fully Remote.We are looking for a skilled Producer to lead our Competitive Pod.As a Competitive Producer, you will be responsible for mana... Show more
A global pharmaceutical support firm is looking for a Freelance Designer & Content Producer who can manage creative tasks for campaigns tailored to the Canadian healthcare market.The ideal candidat... Show more
A leading technology company is seeking a practicing Ophthalmologist for a remote Content Reviewer role.Applicants will utilize their expertise in eye care to review and refine AI-generated medical... Show more
A leading translation service provider in Canada is seeking a Freelance Simplified Chinese to English AI Translation Reviewer.This entry-level role requires evaluating AI-generated translations in ... Show more
Une agence de marketing digital recherche un Spécialiste en Médias Payants à Montréal.Le candidat idéal doit avoir au moins 3 ans d'expérience en gestion de campagnes PPC, un excellent esprit d'ana... Show more
Be among the first 25 applicants.Turing is an AI-powered tech services company with a mission to accelerate AGI advancement and deployment by bridging the gap between global talent from 100+ countr... Show more
Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more
Kanopi Studios will be closed for winter break from December 24, 2025 to January 2, 2026.Responses and application review will be slower during this time.Thank you for your understanding.Kanopi Stu... Show more
As an international language service provider for major video game publishers,.In order to take up the new challenges in the gaming market, we are currently looking for new talents who would like t... Show more
A data sourcing company is seeking Freelance Audio Contributors to participate in an audio data collection project.This remote role involves recording conversations, transcribing audio dialogues, a... Show more
A global AI services provider is seeking a remote Content Evaluator to assess the quality of AI-generated content.This part-time role involves evaluating responses for fluency, coherence, and factu... Show more
An emerging AI start-up in Montreal seeks a Community Manager to foster an engaged developer community.This role involves leading community activities on Discord, gathering user feedback, and organ... Show more
We are seeking animators to create a series of 12 animated shorts, each ranging from 15 to 45 seconds in length.These pieces will be produced for a company project and are intended to deliver conci... Show more
A community-focused publishing company is seeking a Publisher to work independently from home, offering digital and print branding programs for local businesses.The ideal candidate will have strong... Show more
A global technology company is seeking freelancers for remote linguistic projects involving data annotation, transcription, and validation.Candidates must be fluent in both French and English, have... Show more
