Quality & Continuous Improvement Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Global Division Quality & CI Manager

Your role and responsibilities

In this role, you will have the opportunity to deploy and lead the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams, with the aim to achieve and exceed customer expectations while ensuring sustainable operations. Each day, you will drive the local quality system through the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by coordinating the efforts of all necessary local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance and ensuring that the necessary certification requirements are met throughout the organization.

The work model for the role is hybrid, based in Saint-Laurent, Quebec, Canada.

This role is contributing to the AUPI division in Canada. Main stakeholders are customers in the Mining & Material business.

You will be mainly accountable for:

• Lead the deployment and continuous improvement of the local Quality & CI strategy, ensuring alignment with global direction and business objectives.

• Ensure quality is embedded across the full project lifecycle, from bid and engineering through execution and delivery, with a strong focus on risk management and milestone control.

• Drive customer satisfaction by establishing closed-loop feedback mechanisms, enabling effective issue resolution and robust root cause analysis.

• Leverage data, lessons learned, and structured problem-solving methods to improve execution performance, reduce cost of poor quality, and increase predictability.

• Maintain and enhance the quality management system to ensure compliance with ISO standards, regulatory requirements, and audit readiness.

• Collaborate and influence cross-functional teams to embed quality practices and drive accountability for high-quality project delivery.

Qualifications for the role

• Bachelor’s Degree in a technical discipline like engineering or quality management.

• 10+ years of experience in Quality, Project Management, or Operational Excellence within a project-based or engineering environment.

• Proven experience in project quality management, including risk assessment, milestone reviews, and customer deliverables.

• Strong knowledge of quality standards (e.g., ISO 9001) and audit practices.

• Certification in Lean / Six Sigma (Green Belt or higher) is an asset.

• Auditor / Lead Auditor certification is a plus.

• Excellent communications skills, results-oriented, speed in execution, openness and listening to others.

• Strong analytical skills and attention to details.

• Ability to work cross-functionally and influence stakeholders.

• French is required. English is also required to communicate with customers outside Quebec on a regular basis.

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward

What's in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

#LI-hybrid

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.