TransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. Valuing innovation and teamwork, we're driven by our love of gaming. Our mission is to make every game enjoyable as our teams break language barriers and develop inclusive player communities. Together, we can create immersive experiences that resonate with players worldwide.
Are you a passionate gamer, determined to advance your career in the gaming industry? Are you skilled in building, raising, and supporting online communities and want to join a team of like minded people? If you answered yes to these questions, we’d love to meet you.
As a junior Player Support Agent, you’ll get the opportunity to work with a diverse team supporting hundreds of game developers and publishers across the globe. We’re currently looking for a dynamic addition to our vibrant team of over 1,000 in-house player support agents who can provide top class support in a fast-paced and active environment.
RESPONSIBILITIES
● Processing ‘Calls for Help’ received from the community you are supporting.
● Becoming familiarized with the games you support, so you can best resolve these ‘Calls for Help’.
● Remaining up to date with changes in workflows, policies and gameplay.
● Becoming highly skilled in the use of various ticketing and social media platforms.
● Getting creative in finding solutions encountered on a to day-to-day basis.
● Assisting with reporting by tracking data on a form or spreadsheet.
● Supporting your managers with ad-hoc tasks.
● Reaching Key Performance Indicators such as Productivity, Quality, and Player Satisfaction.
● Enforcing community rules and treating everyone fairly in the context of the game.
● Reporting on any issues or trends found in the game.
ESSENTIAL SKILLS
● A native level of Russian with excellent oral and written skills.
● Excellent interpersonal and organizational skills.
● Advanced knowledge of Google Workspace.
● Strong ability to multitask, prioritize, and work independently with minimal supervision.
● Great knowledge of gaming social media, such as Reddit, Facebook, X, and Discord.
● Driven by a passion for video games.
WHAT WE OFFER
● The opportunity to hone and improve your skills.
● Apply your talents to a diverse variety of engaging gaming projects.
● A team of like-minded people in a fast-paced, multicultural environment.
● Ongoing training and professional self-improvement opportunities.
TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.
We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.
In order to apply, please submit your CV in English
By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting
Remote Freelance Player Support Agent (RU) • Montreal, QC, CA
A Webtoon artist is seeking a skilled 2D Animator to create a short, animated trailer for an upcoming Webtoon series.The trailer will feature a single character speaking directly to the audience to... Show more
A technology company in Canada seeks a Bilingual Educational Content Developer fluent in Japanese and English to support AI chatbot training.You will assess AI outputs and enhance model performance... Show more
A remote freelance opportunity provider is seeking fluent French (Canada) speakers for a simple and flexible audio data collection project.You'll record audio clips based on scripts while simulatin... Show more
Producer (Competitive) | North America | Canada | Europe | Fully Remote.We are looking for a skilled Producer to lead our Competitive Pod.As a Competitive Producer, you will be responsible for mana... Show more
A global pharmaceutical support firm is looking for a Freelance Designer & Content Producer who can manage creative tasks for campaigns tailored to the Canadian healthcare market.The ideal candidat... Show more
A leading translation service provider in Canada is seeking a Freelance Simplified Chinese to English AI Translation Reviewer.This entry-level role requires evaluating AI-generated translations in ... Show more
A creative digital agency in Canada is seeking an Agency Sales Representative.This role involves qualifying leads, providing consultative solutions, and collaborating closely with the team.Ideal ca... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Kanopi Studios will be closed for winter break from December 24, 2025 to January 2, 2026.Responses and application review will be slower during this time.Thank you for your understanding.Kanopi Stu... Show more
As an international language service provider for major video game publishers,.In order to take up the new challenges in the gaming market, we are currently looking for new talents who would like t... Show more
A data sourcing company is seeking Freelance Audio Contributors to participate in an audio data collection project.This remote role involves recording conversations, transcribing audio dialogues, a... Show more
Senior Advisor, Real Estate Portfolio Management (T & I) (Telework/Hybrid).English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French ... Show more
A global recruitment platform is seeking Remote Recruiters to help connect candidates with real job roles.This position offers flexibility, allowing individuals to work on their own schedule withou... Show more
We are seeking animators to create a series of 12 animated shorts, each ranging from 15 to 45 seconds in length.These pieces will be produced for a company project and are intended to deliver conci... Show more
Senior Developer (T & I) (Telework/Hybrid).Contractee Long-Term (Durée déterminée).Position Language Requirement:.English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writi... Show more
Prolific is not just another player in the AI space – we are building the biggest pool of quality human data in the world.Over 35,000 AI developers, researchers, and organizations use Prolific to g... Show more
A leading freelance marketplace is seeking a Music Composer for a remote freelance project focused on creating original tracks for YouTube content.The composer will enhance the channel’s identity b... Show more
Our long-standing, repeat clients include Microsoft/Xbox, Blizzard, Ubisoft, Warner, HoYoverse, Tencent, Behaviour, Hasbro, Wizards of the Coast.With offices in Montreal, Lyon, London, and Singapor... Show more
Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more
A leading cryptocurrency exchange is seeking an experienced AI Compliance Architect to design and deploy AI solutions within the Compliance team.This fully remote role requires 8+ years in complian... Show more
