| Business Analyst / Product Manager – Order Management & Replenishment Experience Required: 6–8 Years Role Description: We are seeking an experienced Business Analyst/Product Manager with strong expertise in Order Management and Replenishment systems. The ideal candidate will possess a strong background in business systems analysis, quality assurance, supply chain operations, and Agile delivery methodologies. Key Skills • Business Analysis in Retail • Retail Supply Chain Management • Agile Specialization Responsibilities • Understand and document current business processes and requirements. • Translate requirements into user stories in an Agile environment using Jira and Confluence. • Develop comprehensive user test cases, execute them, and document the results. • Participate in the design, development, and implementation of system solutions. • Collaborate with development teams and stakeholders to ensure systems meet business needs and expectations. • Oversee the Quality Assurance function to ensure the new system performs as expected and adheres to quality standards. • Use MS Office and draw.io to create reports and visual representations of system processes. • Apply supply chain and transportation domain knowledge to support business initiatives. • Perform other duties as assigned in addition to the responsibilities listed above. Requirements • 7+ years of Business Systems Analysis experience as a Senior Business Systems Analyst. • Minimum 3 years of hands-on Quality Assurance experience. • Proven experience as a Business Systems Analyst with a strong focus on QA. • Experience with Jira, Confluence, MS Office, and draw.io • Knowledge of supply chain replenishment processes. • Exceptional written and verbal communication skills with strong interpersonal abilities. • Strong analytical, problem-solving, and decision-making skills. • Ability to work in a fast-paced Agile environment with a commitment to quality and attention to detail. • Proven ability to manage multiple priorities and project deadlines simultaneously. • Retail industry experience is considered an asset. • Self-starter with the ability to ask relevant questions and drive outcomes independently. Essential Skills • 4–10 years of experience in Product Management or as a Senior Business Analyst transitioning into a Product role. • Strong exposure to Order Management Systems (OMS) and Replenishment Systems. • Proven experience in OMS implementations and retail or distribution-based replenishment operations. • Familiarity with Agile methodologies and tools such as Jira and Confluence. • Strong understanding of supply chain operations, inventory allocation, and order lifecycle management. • Excellent communication skills with the ability to influence and lead cross-functional teams. Desirable Skills • Experience in Product Management or Senior Business Analysis within Order Management and Replenishment domains • OMS implementation experience • Retail or distribution industry experience • Strong knowledge of supply chain operations and inventory management • Experience working in Agile delivery environments Qualifications • Agile Methodology Certification is an asset • Certified Business Analysis Professional (CBAP) certification is an asset |
Business Analyst – Order Management & Replenishment (Retail) • Mississauga, ON, ca
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