Analyst, Platform and Tools

Analyst, Platform and Tools

Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.

Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process.

About the position
Reporting to the Director, Crisis Management and Continuity of Operations (CMCO), the Analyst, Platform and Tools, provides technology, automation, and tools related and analytical support to the team. The role helps deliver team processes, maintain tools and documentation, support reporting and incident logistics, and strengthen the Bank’s ability to sustain essential functions during disruptions by improving the digital platforms, tools, and processes that support business continuity and crisis management.

The position connects operational resilience and technology enablement to support readiness, effective response, and continuous improvement. It also contributes to the design, development, and maintenance of dashboards and visual analytics that track operational readiness, incident status, and data-informed decision-making.

What you will do
You will manage and enhance platforms, tools, and technologies that support business continuity and crisis management, including solutions such as ServiceNow, Everbridge, SharePoint, and Power BI. You will design and maintain dashboards, data models, and reports to track operational readiness, incident status, and recovery metrics, enabling timely, data-informed decision-making.

In addition, you will:

• provide subject matter expertise on continuity and resilience tools, including their evolution, integration, and supporting roadmaps.
• identify opportunities to improve efficiency through automation, digital solutions, and AI-enabled tools.
• support incident response and simulations by maintaining tracking systems and setting up communication channels.
• ensure teams have accurate, up-to-date information during critical events.
• collaborate with stakeholders to strengthen operational resilience, support governance and compliance, and drive continuous improvement.

What you need to succeed
You have strong experience working with data, reporting, visualization tools such as Power BI, Excel, and enterprise workflow automation and service management platforms such as ServiceNow, and Crisis communications and tracking platforms such as Everbridge. You have an analytical mindset, strong attention to detail, and the ability to work through complex or unstructured challenges.

You are highly organized and able to manage multiple priorities in a fast-paced environment, including during high-pressure situations. You communicate effectively, collaborate well across teams, and take a proactive, adaptable approach to your work. You also bring exposure to AI-enabled tools or automation in operational environments, with an interest in applying these capabilities to improve efficiency, reporting, and decision support.

Nice-to-have

• Understanding of business continuity, crisis management, or operational resilience
• Familiarity with cloud, cyber, or resilience strategies.

Your education and experience
You have five years’ experience with a bachelor's degree in a related field such as business, information systems, or data analytics, or an equivalent combination of education and experience. You also bring experience working with digital platforms, analytics, or operational processes.

Innovative Mindset
We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things.

Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French. Although the position language requirement is English or French essential, we do encourage everyone to improve their second language proficiency for future career growth and to contribute towards fostering a bilingual environment.

What you need to know

• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Secret
• Relocation assistance may be provided, if required
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.

• Salaries are based on qualifications and experience and typically range from $94,195 to $110,820 (job grade 16)
• The Bank offers an incentive for successfully meeting expectations at 5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Indexed, defined-benefit pension

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.