Parts Supervisor

At SMS Equipment, our Parts Supervisor plays a critical leadership role in ensuring the safe, efficient, and customer-focused delivery of parts operations. Based in Acheson, AB or Hinton, AB this role oversees warehouse and parts distribution activities while driving operational excellence, team development, and continuous improvement.

You will partner closely with branch leadership and cross-functional teams to align parts operations with business objectives, enhance customer satisfaction, and support strong financial performance. This is an opportunity to lead a high-impact team in a dynamic mining environment.

Work Location: Acheson, AB or Hinton, AB
Salary: $100,000 - $115,000 per annumWork Arrangement: Fixed on site – working on location each daySchedule: Monday – Friday, 7:30 am – 4 pm

What You’ll Do

• Lead and oversee daily parts operations, including order desk and warehouse functions, ensuring safe and productive work practices
• Partner with branch leadership to ensure efficient and profitable operations aligned with business objectives
• Drive operational efficiency, productivity improvements, and cost control initiatives across the department
• Coordinate with service, sales, and logistics teams to support seamless operations and customer satisfaction
• Oversee parts ordering, expedite customer and vendor orders, and communicate delivery timelines effectively
• Support inventory processes including stock monitoring, purchasing recommendations, and component exchange programs
• Lead, coach, and develop parts and warehouse personnel, including training, performance management, and workforce planning
• Monitor key performance indicators, identify improvement opportunities, and implement process enhancements

What You Bring

You bring experience in parts or supply chain operations along with a collaborative and thoughtful approach to leadership. You focus on supporting team success, building positive working relationships, and contributing to continuous improvement in a way that aligns with organizational values. Other requirements include:

• 3+ years of supervisory experience in parts, warehouse, or supply chain operations within heavy equipment, mining, or a related industry
• Ability to review operational information, identify issues, and support practical process improvements
• Comfort working with computer systems and technology to support parts, inventory, reporting, and day-to-day operational processes
• Financial awareness, including understanding how pricing, margin decisions, invoice approvals, and operational choices impact overall business performance
• Effective communication and collaboration skills to work with branch leadership, team members, and cross-functional partners
• Availability to travel between Acheson and Hinton up to 50% of the time, approximately 1–2 weeks per month

Nice to have:

• Journeyperson / Red Seal Parts Technician certification, or equivalent parts training
• Post-secondary education in operations, business administration, supply chain, or a related field
• Experience in heavy equipment, mining, construction, or a related industrial environment

This position is classified as a Frontline Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies(customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment

This position is safety sensitive. Candidates may be required to complete:

• Pre-employment medical questionnaire
• Drug and alcohol test
• 5-year commercial driver’s abstract

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.