Data Analyst to support customer journey deployment using SAS, SQL, Teradata, Salesforce CRM, and
S.i. Systems • Toronto
30+ days ago
Job type
- Full-time
Job description
Our financial services client is seeking a Data Analyst (5+ years) to support customer journey deployment using SAS, SQL, Teradata, Salesforce CRM, and Power BI
Join a high-impact data analytics team within a leading banking environment driving customer journey optimization initiatives. This contract role focuses on technical design, data validation, and performance measurement across complex multi-platform data environments. Candidates will gain exposure to high-visibility analytical projects supporting enterprise-level deployments. The opportunity offers long-term engagement potential and extension options.
Duration: 24 months
Location: Hybrid (Downtown Toronto: 2 to 3 days/week)
Must Haves
- 5+ years of experience in data analytics, reporting, and journey measurement within customer-facing environments
- Hands-on proficiency in SAS, SQL, Teradata/DBVisualizer, Salesforce CRM, and Power BI
- Experience in fintech, telecommunications, or comparable banking/financial services settings
- Bachelor’s degree in a related field
Nice to Have
- Prior involvement in customer journey deployment projects
- Exposure to user acceptance testing processes
Responsibilities
- Design technical specifications for journey deployment initiatives
- Support user acceptance testing to validate data availability and quality
- Conduct deep-dive analysis to uncover issues and actionable insights
- Develop reporting and measurement solutions for customer journeys