Talent.com
Mercor
Customer Success Operations EvaluatorMercor • Toronto, Ontario, Canada
Customer Success Operations Evaluator

Customer Success Operations Evaluator

Mercor • Toronto, Ontario, Canada
30+ days ago
Salary
CA$80.00 hourly
Job type
  • Part-time
  • Remote
  • Quick Apply
Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer success / support operations Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
  • Provide clear, structured written feedback to improve AI outputs.
  • Collaborate with teams to ensure high-quality deliverables.
  • Work independently and asynchronously to meet deadlines.

Qualifications

Must-Have

  • 5+ years of relevant professional experience in Customer success / support operations.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

  • Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Create a job alert for this search

Customer Success Operations Evaluator • Toronto, Ontario, Canada

Similar jobs

Customer Success Operations Analyst

ProphixToronto, ON, CA
Full-time

See what you can do with Prophix.Prophix helps finance teams work with greater flexibility and confidence through Prophix One, our Financial Performance Platform.We bring planning, reporting, and a... Show more

 • Promoted

Senior Customer Success Operations Manager

JobtailorToronto, ON, Canada
Full-time

Float is investing in the next chapter of its Customer Success Operations function.As our Senior Customer Success Operations Manager, youll play a foundational role in shaping how Customer Success ... Show more

 • Promoted

Enterprise Customer Success Leadership Role

Nitro SoftwareToronto, ON, CA
Full-time

Take the lead in customer success at Nitro as the Enterprise Customer Success Manager.In this hybrid role, you'll ensure exceptional experiences while driving engagement within a diverse business c... Show more

 • Promoted

Enterprise Customer Success Manager

Mentimeter ABToronto, ON, CA
Full-time

Mentimeter is an engagement tool with a clear goal in mind: to turn presentations into conversations.Through real‑time interactivity and clear visualisations, we get people to participate, engage a... Show more

 • Promoted

Customer Success Manager

SysAidToronto, ON, CA
Full-time

At SysAid, we're on a mission to empower organizations by putting AI to work for them.As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million... Show more

 • Promoted

Customer Success Lead

Beyond Media Digital Inc.Toronto, ON, CA
Temporary

Temporary Customer Success Lead (maternity leave coverage).Contract / Fixed-term (March 2026 – February 2027).Circuit Virtual Tours is a SaaS platform helping colleges and universities create immer... Show more

 • Promoted

Strategic Customer Success Manager

CoLab SoftwareToronto, ON, Canada
Full-time

At CoLab, we help engineering teams bring life‑changing products to the world years sooner.Our platform is the world’s first Design Engagement System (DES) – a category‑defining product that engine... Show more

 • Promoted

Director, Process Excellence and Enablement

Xplore Inc.markham, on, Canada
Full-time

Canada’s fibre, 5G and satellite broadband company for rural living.Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians.Xplore is building a world‑cl... Show more

 • Promoted

Customer Success Ops Lead: Onboarding & Pro Services

ClioToronto, ON, CA
Full-time

A leading legal technology firm in Toronto is seeking a Customer Success Operations Manager to enhance its Revenue Operations Team.The ideal candidate will oversee customer onboarding and professio... Show more

 • Promoted

Customer Success Manager

KarbonToronto, ON, CA
Full-time

Karbon is the global leader in practice management software for growth‑minded accounting firms.Our award‑winning, highly collaborative cloud platform streamlines work and communication, enabling th... Show more

 • Promoted

Senior Customer Success Specialist - Software Implementation & Onboarding

BIS Safety SoftwareToronto, ON, CA
Full-time

SaaS company on a mission to change how organizations manage safety, learning, and compliance.Since 2006, we've been building innovative software that helps companies simplify training, improve com... Show more

 • Promoted

Upmarket Customer Success Manager

OppurtunaToronto, ON, CA
Full-time

Staff Engineer role at Yotpo in Tel Aviv focusing on Research & Development.This position is ideal for experienced engineers looking to contribute to cutting-edge product development.Lead the engin... Show more

 • Promoted

Customer Success Operations Manager Specializing in Onboarding Efficiency

ClioToronto, ON, CA
Full-time

Lead the charge in Customer Success Operations as the Manager dedicated to onboarding and professional services.Drive operational effectiveness and enhance customer experiences in a flexible remote... Show more

 • Promoted

Manager, Customer Success

AuvikToronto, ON, CA
Full-time

Rule #1 of the Auvik Way: Wow our customers! As a Manager of one of Auvik’s Customer Success teams, you’ll lead and mentor a team of Customer Success Managers supporting our Corp IT customers.Your ... Show more

 • Promoted

Senior Enablement Manager for Customer Success

JobberToronto, ON, CA
Full-time

Be the driving force of enablement strategies at Jobber as the Senior Enablement Manager.Focus on enhancing the customer experience through effective training and program design.In this essential r... Show more

 • Promoted

Customer Success with iboss TAM

ibossToronto, ON, CA
Full-time

Drive customer success in cloud security as a Technical Account Manager with iboss.Leverage your technical skills to enhance client engagement and satisfaction.In your role as a Technical Account M... Show more

 • Promoted

Customer Success Enablement Manager

PigmentToronto, ON, CA
Full-time

Pigment is looking for a Customer Success Enablement Manager to help our global Customer Success organization deliver more consistent customer outcomes, faster ramp, stronger adoption, and better e... Show more

 • Promoted

Customer Success Operations Manager, Onboarding & Professional Services

Themis Solutions Inc.Toronto, ON, CA
Full-time

We are currently seeking a Customer Success Operations Manager to join our Revenue Operations Team.This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ... Show more