The Backline Engineering Team serves as the critical bridge between Frontline Support and Engineering. We handle complex technical issues and escalations across the Data and AI ecosystem. With a strong focus on customer success, we deliver exceptional customer satisfaction by providing deep technical expertise, proactive issue resolution, and continuous platform improvements.
Customer‑obsessed candidates with 10+ years of relevant experience, including deep expertise in one of the following tracks, and proven experience in managing customers and technical stakeholders. We seek excellence in one area rather than proficiency in all.
Local Pay Range: $170.40—$255.60 USD. The total compensation may also include eligibility for annual performance bonus, equity, and benefits.
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all our employees.
We are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.
If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
#J-18808-LjbffrSenior Staff Backline Engineer - Data & AI • Dallas/Red Rose, MB, Canada
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