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Tri-Line Carriers
Dispatcher - Night ShiftTri-Line Carriers • Medicine Hat, Alberta, Canada
Dispatcher - Night Shift

Dispatcher - Night Shift

Tri-Line Carriers • Medicine Hat, Alberta, Canada
10 days ago
Job type
  • Full-time
  • Permanent
Job description

Tri-Line Carriers has a history dating back to 1964. From modern terminal facilities in Calgary, AB, Edmonton, AB and Winnipeg, MB, and Terrace, BC, our reliable drivers operate throughout Western Canada and Central US States. Our experienced team of professionals provide exceptional service to a variety of industries including oil and gas, manufacturing, construction, building products, waste, and mining. Our diversified fleet and customers provide opportunities for qualified applicants across a range of equipment types and lifestyle desires. Our fleet includes pneumatic tankers, flat decks, step deck and curtain side trailers, vans, side dump and end dump trailers.

We are currently seeking a Night Shift Dispatcher to join our Bulk Pneumatic Division at our Medicine Hat terminal in Alberta.

This position works a 7 days on / 7 days off rotation, consisting of 12-hour night shifts, providing excellent work-life balance with half the year off.

As a Dispatcher, you will be responsible for coordinating freight movements from order entry through to final delivery and billing readiness. You will work closely with drivers, customers, maintenance personnel, and operations staff to ensure freight is moved safely, efficiently, and on schedule. As the successful candidate, you will be self-motivated, results driven and a team player.

What We Offer

  • Competitive salary
  • Comprehensive benefits package
  • Pension plan
  • 7 days on / 7 days off rotation
  • 12-hour night shifts
  • Permanent full-time position
  • On-site parking
  • Stable year-round work
  • Supportive team environment
  • Family-oriented culture

Key Responsibilities:

  • Enter customer orders into the AS400 dispatch system and build driver manifests
  • Dispatch and monitor drivers throughout the transportation process
  • Maintain communication with drivers and customers regarding load status and delivery updates
  • Coordinate pickups, deliveries, and backhaul opportunities
  • Ensure proof of delivery (POD) documentation is received and entered accurately for billing
  • Coordinate equipment servicing and maintenance requirements
  • Approve billable hours for payroll processing
  • Proactively identify operational issues and implement solutions
  • Maintain accurate dispatch and operational records
  • Deliver exceptional customer service while building strong customer relationships

Qualifications:

  • Previous dispatch experience in the transportation industry is required
  • Experience with AS400 dispatch systems is considered an asset
  • Proficiency with Microsoft Office
  • Strong communication and customer service skills
  • Excellent organizational and multitasking abilities
  • High attention to detail and accuracy
  • Ability to perform effectively in a fast-paced environment
  • Strong problem-solving skills

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Dispatcher - Night Shift • Medicine Hat, Alberta, Canada

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