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Application Support Analyst - Capital MarketsSoftwareTech Talent International • QC, Canada
Application Support Analyst - Capital MarketsSoftware

Application Support Analyst - Capital MarketsSoftware

Tech Talent International • QC, Canada
30+ days ago
Job type
  • Permanent
Job description
Tech Talent International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US and Europe. We currently have a role as a Application Support Analyst - Capital Markets Software with our large consulting client, working onsite at a major financial services client in the downtown Montreal area. Role: Application Support Analyst - Capital Markets Software Type: Permanent or Contract 40 hrs/week Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home) Salary: $75,000 - $78,000 + 9% bonus + 3-5 weeks paid vacation + RRSP contribution + benefits + sick/personal days RESPONSIBILITIES Provide technical and functional support for applications used by trading and risk analysts Act as part of an IT feature team (Development and Support) aligned with a trading desk Collaborate closely with the Development team to deliver high-quality services and prevent or resolve production incidents Perform daily production checks before financial markets open to ensure system stability Manage and prioritize user ticket backlog using Unity Respond to live production incidents raised directly by users and troubleshoot issues effectively Apply problem-solving skills to diagnose and resolve application issues Conduct evening checks to ensure production stability before Asian markets open Continuously learn and apply Production Support best practices Build financial domain knowledge by working with experienced professionals REQUIREMENTS Mandatory Minimum 3 years of experience as an Application Support Analyst Bachelor's degree in Computer Science, Engineering, or equivalent experience Proven track record of delivering continuous improvements and automation Basic coding ability, including the ability to write SQL queries Ability to pass a basic coding assessment in a preferred programming language Strong communication and interpersonal skills Knowledge of ITIL best practices Nice to Have Exposure to trading environments or financial markets Experience supporting front-office applications Familiarity with Agile environments
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Application Support Analyst - Capital MarketsSoftware • QC, Canada

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