The Project Manager will successfully manage Toromont Cat’s overall presence and relationship with the mine site customer to successfully drive safety, customer experience, KPI’s, and Financial goals.
As a Project Manager, YOU will experience:
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
- Health, Safety and Environmental Champion. Staff development, committee meetings, review of SOP’s, environmental reporting, Health and Safety metrics leader
- Be the single point for all site level customer needs
- Review of monthly fleet performance reports, rationalization of invoicing, management of receivables and dispute resolution, parts and service negotiations, bi-annual executive account review, account management and key influencer relationship growth
- Host monthly product problem management meeting with Caterpillar and customer
- Manage, coach and mentor direct reports to achieve site operational metrics including work in progress and repair and return components (Toromont and customer) along with succession planning and career development plans
- Collaborate with Power Systems, Operations Support and own site teams to best determine go to market strategy for parts and service
- Collaborate with Key Account Manager on equipment and technology transaction/quotations/RFP’s
- Develop opportunity targets for Parts and Service growth while maintaining the lowest operating cost of surface and underground equipment
- Parts and Service acting sales representative to quote all surface and underground items, measure undercarriage, value sell Toromont and Caterpillar products and services
- Co-ordinate and track cost per tonne reduction projects with Customer, Toromont and Caterpillar staff including but not limited to FPC, Scale Studies, Site Assessments, etc.
- Plan, budget and manage all site expenses within established parameters to achieve or exceed financial objectives
- Oversee Parts and labour contracts with annual renewals
Must-haves for this role:
- Completed post-secondary education with a focus in mining or operations management or heavy equipment
- Minimum 5 years operational experience, preferably in a mining operation
- Health, safety and environmental operational experience with an impeccable performance record
- Superior communication, negotiating, analytical and organizational skills
- Excellent customer service skills
- Strong leadership, coaching and team building skills
- Self-motivated and able to adapt to changing and multiple priorities
- Proactive mindset with focus on planning and future dated orders
- Organization skills with the ability to manage often competing priorities in a fast-paced, deadline drive environment
- Valid Divers License
- Fly in Fly out schedule
- Knowledgeable with Microsoft applications along with strong computer skills
- Solid business acumen and the ability to oversee financial operations
- Fluently bilingual in English and French an asset
About Toromont Cat
With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
