Job Description
What is the opportunity?The Technology Infrastructure Risk Manager will play a critical role in driving risk governance, compliance, and controls integration for RBC Technology Infrastructure (TI). This role will form the Audit and Controls team within End User Services Technology Risk, responsible for ensuring technology risk compliance, audit readiness, and effective remediation across RBC and affiliate technology organizations.What will you do?Risk Governance & ComplianceCollaborate with IT departments (cloud, mainframe, database, middleware, operations, DR), enterprise risk, security teams, and 2LOD to ensure RBC and CNB technology maintains compliance across technology-related Risk, Audit, and Regulatory findings
Monitor and manage Key Risk Indicators (KRIs): IAM, ITSM, Issue Management, Audit, Vulnerability and Patch Management, EOL, TSS, Openshare, NPID
Ensure compliance with regulatory, internal risk, and audit expectations while fostering a culture of proactive risk management
Design, document, and maintain control procedures and frameworks for technology infrastructure
Develop comprehensive audit-ready documentation including control matrices, risk registers, and audit closure packages
Execute evidence collection for risk controls within End User Services
Create clear, detailed remediation documentation and audit-ready deliverables
Partner with technology owners to document, manage, and drive remediation plans ensuring risk compliance and technology integration between CNB and RBC
Manage multiple risk remediation projects simultaneously, prioritizing initiatives for timely completion
Lead the Audit and Controls team in tracking and reporting remediation status to stakeholders
Build and lead a high-performing Audit and Controls team
Mentor team members on audit methodologies, control frameworks, and technical documentation standards
Oversee quality and consistency of audit deliverables and compliance documentation
Minimum of 5 years in IT Risk Management or Internal Audit capacity, with strong focus on controls, remediation, and compliance
Understanding of risk management frameworks and standards (regulatory compliance, enterprise risk, internal controls, SOX, ITGC)
Expert technical writing ability for control procedures, audit documentation, and audit closure packages
Exceptional relationship-building and stakeholder management skills across diverse functions and organizational levels
Proven ability to manage and prioritize multiple risk remediation projects simultaneously
Industry framework knowledge: ITIL, NIST, COBIT, FedRAMP, FFIEC
Expertise with UK and APAC regulators
Industry certifications: CPA,CISA, CRISC, CISM, CISSP, CIA, PMI
Project management experience
ITSM/ITIL practitioner background
Comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, and stock where applicable
Leaders who support your development through coaching and mentoring
Ability to make a meaningful difference and lasting impact on enterprise risk management
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work as part of a global organization
World-class training programs in financial services
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
RegularPay Type:
SalariedPosted Date:
2026-06-26Application Deadline:
2026-07-26Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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End User Services - Audit and Controls • TORONTO, Ontario, Canada
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