The Company
My client, a leading eCommerce and retail media agency, is seeking a Customer Success Manager to join its growing team. This performance-driven organization helps consumer brands accelerate growth across Amazon marketplaces throughout North America through a combination of retail expertise, strategic consulting, and advanced advertising solutions. Known for its collaborative culture and data-driven approach, the agency partners with well-known brands to deliver measurable results while fostering a culture of innovation, accountability, and continuous learning.
The Role
This is an exciting opportunity for a Customer Success Manager to support a portfolio of consumer brands, including one large strategic account. This position plays a critical role in driving client retention, identifying growth opportunities, and serving as a trusted advisor on Amazon advertising and retail performance. This role will combine strategic thinking with exceptional relationship management and execution skills to help brands achieve their business objectives.
Responsibilities:
Requirements:
#welcometowhitebay #sineadbuckley
Customer Success Manager | E-comm/Retail Media Agency | Hybrid in Toronto | 70-80k + Bonus + Benefits • CA
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