Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Bilingual Healthcare Customer Service Representative working remotely in Canada, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Canada says it all.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll work with customers to effectively schedule and plan preventive maintenance for equipment. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring to the Role
What You Can Expect
Visit for more information.
A Bit More About Your Role
We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the success of the team.
Senior Bilingual Healthcare Customer Service Representative – French-English – Work from home - Canada Montreal, Quebec • Montreal, Quebec
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