Manager Air Network Product & Performance

Its not a package. Its a promise.

As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.

Description

Air Network Product & Performance is responsible for driving performance planning and product enablement across the air network. This role will lead the performance framework across air carriers improves network visibility and reliability and leverage forecasting and planning models to support network decisions enabling consistent execution and continuous improvement across the network.

Responsibilities

Network Performance & Carrier Management

• Establish and manage performance frameworksacross air carriers (service cost reliability)
• Drive active performance management including KPI tracking root cause analysis and corrective actions
• Support structured carrier engagement with fact-based insights (capacity performance cost drivers)
• Improve visibility and accountability across the network

Planning Forecasting & Decision Support

• Develop robust forecasting and planning modelsto support network and capacity decisions
• Analyze volume flows trade lanes and cost/service trade-offs
• Replace ad hoc or napkin math approaches with structured repeatable analysis
• Support evaluation of new opportunities alongside Solutions and Commercial teams

Product Enablement (Air Freight Courier SHS)

• Support scalable development of Air Freight Express Courier Non-Standard Courier (SHS: oversize special handling supply chain solutions)
• Translate commercial opportunities into operationally viable service models
• Define parameters constraints and requirements to enable consistent execution
• Work closely with Sales and Implementation teams to operationalize offerings

Process Governance & Continuous Improvement

• Establish structured approaches to:
• Network planning and evaluation
• Product rollout and implementation
• Performance management and reporting
• Build tools templates and governance routinesto drive consistency
• Apply continuous improvement and quality management disciplineacross the air network

Program & Cross-Functional Delivery

• Lead or support cross-functional initiatives (network changes new services product launches)
• Coordinate across Operations Commercial IT and partners to ensure aligned execution
• Provide disciplined program structure using PMI-based approaches

Qualifications

7-10 years of progressive experience in all or a combination of:

• Air cargo / airline operations or network environment or
• Freight forwarding / integrated logistics
• Carrier or vendor performance management
• Product and service development
• Network planning forecasting or operational analysis
• Strong analytical capability ( modeling scenario analysis Powerpoint)
• Experience applying structured program and project management (PMI discipline)
• Process-oriented mindset with focus on consistency governance and execution
• Ability to translate commercial opportunities into operational reality
• Strong cross-functional collaboration (Operations Commercial Implementation)
• Clear practical communicator

Skills

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment

Reports to: General Manager Air Freight
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening we may use an Artificial Intelligence (AI) tool supported by human oversight to efficiently manage tasks such as resume screening and candidate matching enabling our team to connect with qualified candidates faster.

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We recognize that employees and their families are essential to our success. We strive to provide a safe healthy and supportive workplace ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues customers and communities to make a positive impact. Learn more about our values at .

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1