Job Description:
ICUC has been the global leader in Social Media solutions for over 20 years. To date the ICUC team consists of over 350 people in over 35 countries covering 50 languages around the an environment where the only constant is change we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy we bring the passion the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best we employ the best. Are you ready to be part of the ICUC team
If you enjoy social media have a passion for writing and know how to connect with people online wed love to hear from you.
Were always looking for talented individuals to join our team. This is an open opportunity for future roles so youre welcome to apply at any time.
Were looking for team members who are available to work a mix of the following shifts:
Days: 8AM4PM North American Central Time
Evenings: 4PM12AM North American Central Time
Overnights: 12AM8AM North American Central Time
This role requires flexibility to work a variety of shifts including evenings and weekends.
What Youll Be Doing:
Moderating and responding to comments across our clients social channels using their unique brand voice.
Writing thoughtful engaging content to spark conversations and drive engagement.
Ensuring online communities are safe respectful and aligned with client guidelines.
Escalating issues insights or trends to the internal team when needed.
Becoming a true extension of our clients brands - understanding their strategy tone and audience.
What You Bring to the Table:
Strong written communication skills (spelling grammar clarity) in English with strong cultural awareness
Experience managing social platforms specifically moderating and engaging
Ability to write for brands and adapt tone for different audiences
Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs)
Ability to engage with a variety of content topics (e.g. tech retail food hospitality tourism health pharma)
Strong organizational skills reliability and excellent customer service instincts
Access to reliable high-speed internet suitable for remote work
Why Work With Us:
100% remote from day one - and always will be.
Be part of a creative supportive and fast-moving team.
Work with exciting global brands.
Contribute to a people-first culture that values authenticity and inclusion.
Additional Information
Vacancy:Is this posting for the purposes of filling an existing vacancy Y/N
The hourly pay rangefor this position is $15:00 to $19.70 CAD or the minimum wage in your province of residence - whichever is higher. Actual hourly pay within the hourly range will be based on a variety of factors including relevant experience knowledge and skills. A range of medical dental RRSP paid time off and/or other benefits also are available to all hourly employees working a minimum of 22 hours a week.
AI Disclosure:dentsu utilizes artificial intelligence tools as part of its recruitment process as during the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools.
We know through experience that different ideas perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process please contact or to begin a conversation about your individual accessibility needs throughout the hiring process.
#LI-ICUC
#LI-Remote
Location:
Ontario Remote
Brand:
Icuc
Time Type:
Full time
Contract Type:
Permanent
Required Experience:
IC
Employment Type : Full-Time
Experience: years
Vacancy: 1