Primary Job Posting Location:
Mississauga Ontario CanadaBefore you apply to a job select your language preference from the options available at the top right of this page.
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Job Description:
This position is responsible of process the customs clearance (release) and/or confirm declarations for non-complex to complex shipments guided by the CCBS system and personal skills. This role requires the handling of delivery service and/or import permits requests if required and/or gathering and sending proper documentation to the government. This position assesses all fees for the importation of international packages and performs general brokerage tasks.
Job Title:Brokerage RepresentativeI
Job Type:Full-Time / Permanent
Workdays:Wednesday to Sunday (must be able to work ALL 5 days of the week)
Shift Hours:3.00 PM to 11.00 PM(must be able to work a minimum of40 hrs.per week)
Shift Duration:8 hours a day(requires flexibility with Start and Finish time)
Work Location:Remote (based in Canada)
Salary Range: $18.15 - $19.13 per hour
Key Responsibilities and Duties
Assess duties taxes and brokerage fees of imported commodities.
Ensures assessment of duties and taxes adhere to local Customs and Revenue Agency regulations.
Contact customers on brokerage related matters.
Entry the data from the open customers files validate information credit and invoicing.
Collect supplementary information or documentation from customers drivers custom and other offices etc. when required.
Identify customer profiles discrepancies.
Answer standard questions and requests from customers drivers customs and other offices.
Work as team member with other partners: clients employees carriers inbound agents.
Identify business opportunities.
Rapid and efficient support; dossiers in order productivity in number of files prepared.
Process on time and error free the information.
Follow operational guidelines; cross-selling.
Cooperate and assist with internal team members.
Requirements
1 year of experience in customs operations-
Customs Specialist CCS certification -Preferred
Previous experience in a call center environment Preferred
In-depth knowledge of customs operations laws and regulations and other government departments
In-depth knowledge of HS system CUSMA (Canada US Mexico Agreement) and permit process
Intermediate computer skills: Microsoft Office
Strong analytical thinking problem-solving basic research attention to detail and time management skills
Bachelors degree or International equivalent -Preferred
Expenses/Working Conditions
Adhere to the companys Appearance Guidelines.
Compensation and Benefits
Vision health and dental benefits after 3 months of service.
Overtime.
Weekly Pay/ Direct Deposit- Every Friday.
Immediate access to UPS Employee Discounts upon hiring.
Paid training.
Pension Plan.
Free Onsite Parking.
Opportunity for advancement within a Fortune 50 Company.
UPS is a diverse and equal opportunity employer. Accommodations are available on request for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process please advise if you require accommodation for a disability.
Required Experience:
Unclear Seniority
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