26-067 Servicenow Architect

Job Description

We are currently requesting resumes for the following position:Servicenow - Architect

Resume Due Date:Thursday June 18th 2026 (5:00PM EST)

Number of Vacancies: 2

Level: $85/hr INC to $100/hr INC

Duration: 18 Months

Hours of work:35 hours

Location: 1908 Colonel Sam Drive Oshawa (Hybrid 3 days remote)

Job Overview

• The ServiceNow Architect is responsible for the architecture design implementation and continuous improvement of ServiceNow capabilities focused on Security Incident Response (SIR) Vulnerability Response (VR) and Integrated Risk Management (IRM).
• This role will provide technical and functional leadership to ensure scalable secure and sustainable solutions that align with enterprise governance cybersecurity risk and compliance requirements.
• The successful candidate will work closely with Cybersecurity Risk Compliance IT Operations and delivery teams to define target-state architecture guide implementations and drive platform best practices across the ServiceNow ecosystem.
• Lead the end-to-end architecture solution design and implementation of ServiceNow SIR VR and IRM modules.
• Define scalable and supportable architecture patterns data models workflows integrations and governance controls for security and risk use cases.
• Collaborate with business stakeholders cybersecurity teams risk teams compliance teams and technical teams to translate requirements into solution designs.
• Provide architectural guidance for incident response workflows vulnerability lifecycle processes risk management frameworks issue remediation exceptions management and policy/compliance processes.
• Establish and maintain platform design standards guardrails and best practices to ensure consistency performance scalability and maintainability.
• Design and oversee integrations between ServiceNow and upstream/downstream tools such as security tools vulnerability scanners SIEM/SOAR platforms CMDB asset systems and enterprise applications.
• Support roadmap planning and recommend improvements to mature security and risk processes enabled through ServiceNow.
• Ensure solutions align with enterprise architecture data governance security audit and operational support requirements.
• Provide technical leadership during implementation projects enhancements upgrades and operational sustainment activities.
• Review and approve detailed solution designs technical configurations integration patterns and data flows delivered by developers or implementation partners.
• Support testing strategy deployment planning release governance and transition to operations.
• Drive continuous improvement by identifying opportunities to improve automation reporting user experience process efficiency and control effectiveness.

Architecture & Solution Design

• Develop target-state and transition-state architecture for ServiceNow SIR VR and IRM capabilities.
• Create solution designs for workflows data models forms portals dashboards notifications business rules integrations and role-based access.
• Define patterns for risk registers issues controls policy exceptions remediation tracking and vulnerability response orchestration.
• Ensure appropriate use of CMDB CI relationships asset data and service context to support security and risk use cases.

Process Design & Implementation

Design and optimize processes for:

• Security incident intake triage investigation containment and remediation
• Vulnerability identification prioritization assignment remediation and exception management
• Risk identification

Qualifications

ServiceNow Platform & Architecture

• Minimum of 3 years of hands on experiences with SIR/VR/IRM guiding and reviewing vendor implementations
• Strong understanding of ServiceNow platform architecture data model and application framework
• Experience designing scalable solutions across SIR (Security Incident Response) VR (Vulnerability Response) and IRM
• Ability to define end-to-end solution architecture (workflows forms integrations reporting)

Security & Risk Domain Knowledge - Deep understanding of:

• Security incident lifecycle (triage containment resolution)
• Vulnerability management lifecycle (identify prioritize remediate exception handling)
• Risk management concepts (risk register controls issues policy/compliance)
• Familiarity with cybersecurity frameworks (e.g. NIST ISO 27001) is a strong asset

Process Design & Implementation - Experience designing and optimizing:

• Incident response workflows
• Vulnerability remediation processes
• Risk and compliance processes
• Strong alignment to ITIL and risk governance best practices
• Integration & Data Management

Hands-on experience with:

• REST APIs web services and integrations
• Data ingestion normalization and reconciliation

Please note this is a real and current job vacancy. Morson Edge does not use artificial intelligence to screen or select candidates.

Required Experience:

Staff IC

Employment Type : Contract
Experience: years
Vacancy: 1
Hourly Salary Salary: 85 - 100