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Nexasphere
Salesforce Experience Cloud AdministratorNexasphere • Montreal, Quebec, Canada
Salesforce Experience Cloud Administrator

Salesforce Experience Cloud Administrator

Nexasphere • Montreal, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description

Role: Salesforce Experience Cloud Administrator
Level: Intermediate to Senior
Experience: 3 years

Scope

  • Managing Salesforce security including roles profiles sharing rules workflows groups custom reports and dashboards;
  • Maintaining and customizing multiple Salesforce Cloud applications;
  • Managing operational requests and reporting including customer analysis and individual views and troubleshoot issues;
  • Maintain database for integrity and accuracy.

Responsibilities

  • Configure and manage Salesforce Experience Cloud portals connected to Service Cloud.
  • Manage users permissions sharing rules and portal access.
  • Configure Case management Knowledge articles and support workflows within Experience Cloud.
  • Support portal performance troubleshooting and ongoing improvements.
  • Work closely with developers and stakeholders to maintain platform stability.

Requirements

  • 3 years Salesforce administration experience.
  • Hands-on experience with Experience Cloud configuration and portal management.
  • Experience supporting Service Cloud processes (Cases Knowledge Service Console).
  • Strong knowledge of Salesforce security automation and configuration tools.

Employment Type : Full Time
Experience: years
Vacancy: 1
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Salesforce Experience Cloud Administrator • Montreal, Quebec, Canada

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