technical support analyst
Aditi Soft Inc • Brampton, ON, CA
13 hours ago
Salary
CA$37.00 hourly
Job type
- Permanent
Job description
- Education:
- Expérience:
- College/CEGEP
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Early morning
- Evening
- 2 years to less than 3 years
- Morning
- Day
- Participates in a government or community program or initiative that supports youth employment
- Participates in a government or community program or initiative that supports Indigenous people
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 to 44 hours per week