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Bestax Chartered Accountants
Customer Service Representative Mississauga OfficeBestax Chartered Accountants • Mississauga Beach, Ontario, Canada
Customer Service Representative Mississauga Office

Customer Service Representative Mississauga Office

Bestax Chartered Accountants • Mississauga Beach, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

We are seeking a confident ambitious and client-focused Client Services & Sales Consultant to join our team in Mississauga Canada. The primary focus of this role is to manage Canadian client inquiries assist with company formation and compliance in Canada and promote accounting tax and business advisory services offered by our Canadian firm.

You will also support clients interested in establishing businesses in Dubai and other jurisdictions by coordinating with our Dubai operations team.

Key Responsibilities

  • Respond promptly to inbound inquiries via phone email and CRM platforms.

  • Conduct consultation calls to assess client needs and recommend the right business setup structure

  • Provide guidance on basic CRA compliance requirements (corporate taxes GST/HST payroll etc.).

  • Prepare and present proposals pricing and service agreements to clients.

  • Coordinate with our internal Canadian tax & accounting teams for onboarding and service delivery.

  • Manage cross-border service requests by working closely with our Dubai team when clients require UAE business setup solutions.

  • Maintain accurate CRM records follow-ups and client documentation.

  • Promote additional services including:

    • Monthly accounting & bookkeeping

    • Tax filing and compliance

    • Business advisory & digital solutions

  • Support sales initiatives networking activities and key partnership opportunities in Canada.

  • Ensure proper handover of clients to operations teams and maintain high-quality service throughout.

  • Generate periodic sales and pipeline reports for management.





Requirements

Preferred Qualifications

  • Customer service business setup accounting firm or sales experience in Canada is a strong advantage.

  • Excellent English communication skills both written and verbal.

  • Strong confidence in client communication and consultative selling.

  • Organized proactive and able to manage multiple tasks efficiently.

  • Knowledge or background in accounting/tax/CRM systems is an asset.



Benefits

What We Offer:
  • A competitive base salary along with an exciting incentive structure.
  • Opportunities for personal and professional growth.
  • Continuous learning and development.
  • Collaborative diverse and dynamic work environment.
  • Direct impact on entrepreneurs startups and multinational corporations.
  • Future growth prospects.



Required Skills:

sales


Required Education:

sales and marketing


Employment Type : Full Time
Experience: years
Vacancy: 1
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Customer Service Representative Mississauga Office • Mississauga Beach, Ontario, Canada

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