Trigo Quality Solutions
Pickering, ON
Overall Purpose
The IT Infrastructure and Support Manager, leads all IT operations and systems for the Americas region (US, Canada, Mexico, and Brazil). This hands-on leadership role merges regional IT strategy with daily system administration, infrastructure engineering, and senior-level support to ensure the stability, security, and scalability of IT services.
The position requires close partnership with the global corporate IT leadership (based in France) to align regional activities with global strategy. This role is also key to supporting TRIGO's Quality Management System (QMS), corporate standards, and continuous improvement programs.
May Report toEVP, TRIGO Americas / Group Digital and IT Officer
Responsibilities
Cyber Security & Risk Management
Hard skills | Values & attitudes |
Required · Azure Expertise: Proven experience leading an Azure migration; deep expertise in designing, deploying, and managing Azure infrastructure (Azure Policy, RBAC, Defender for Cloud, Monitor, ASR). · Hybrid Infrastructure: Deep understanding of traditional on-premises infrastructure (Windows Server, Active Directory, Virtualization) and its integration with Azure. · Networking & Security: Strong technical background in network administration (IP, VPN, LAN/WAN), telecom, and core IT security principles. · Proficiency in English. | Global team spirit · Team player · Caring for people · Open-minded Excellence · Reactive · Resilient to pressure · Rigorous Customer focus · Client oriented · Reliable & trustworthy · Flexible · Initiative · Autonomous · Innovative · Daring |
Overall recommendations | |
· Minimum 7 years of progressive, hands-on IT operations or infrastructure management experience, ideally within a multi-site or service organization · Proven leadership in managing technical teams, vendors, and enterprise-level systems · Demonstrated experience both leading and serving as a key technical contributor on IT projects, from requirements gathering through to delivery and reporting |
Overall recommendations | |
· Bachelor's Degree in Information Technology, Computer Engineering, or related field · Certification such as "Microsoft Certified: Azure Solutions Architect Expert" is highly preferred. |
IT Infrastructure and Support Manager - Hybrid Role • Pickering, ON, CAN
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