Senior Program Manager, Product Operations(Saas Supply Chain Platform)

About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, technology, customers, and not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees worldwide, six global offices and a best‑in‑class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees to solve some of the biggest challenges facing supply chains today.Location Ottawa and Toronto, Canada – Hybrid. Other Canadian locations – Remote.About the Team In the Product Delivery & Execution team, we enable product teams to scale efficiently by improving processes, tools, and cross‑functional alignment. We partner primarily with Product Management, Engineering, go‑to‑market teams, deployment, support, and customer success, ensuring clear communication, alignment, and accountability to empower teams to move swiftly and focus on core objectives.Vacancy Status This is an existing job vacancy.What you will do As a Senior Program Manager, Product Delivery & Execution, you will lead complex, cross‑functional enterprise software programs – particularly Platform initiatives – in close partnership with Product Management and Engineering. You will act as a peer and execution partner to Product Managers and engineering leaders, translating strategy into executable plans, milestones, and decisions while driving alignment, transparency, and delivery outcomes.Program LeadershipBuild and drive end‑to‑end execution plans for enterprise software and platform programs that require cross‑team coordination.Partner closely with Product Management and Engineering to translate strategy into executable, milestone‑driven plans.Manage timelines, dependencies, risks, and trade‑offs across internal and external workstreams.Ensure disciplined tracking of input and output metrics tied to platform capabilities, business outcomes, and delivery health.Proactively identify blockers, call out issues directly, and drive resolution through clear ownership and escalation paths.Execution, Governance, and OptimizationMaintain program artifacts, including plans, decision logs, risk registers, and dependency maps.Drive path‑to‑green recovery plans with defined corrective actions, owners, and timelines.Reduce friction and improve throughput across internal and externally managed workstreams.Continuously improve delivery processes for predictability, efficiency, and scale.Use data and stakeholder feedback to identify optimization opportunities across programs.Builder Mindset, Scaled Impact, and AI‑Enabled ProductivityProactively build tools, templates, and lightweight automation to scale execution and team productivity.Design repeatable operating models and scalable systems rather than ad‑hoc coordination approaches.Leverage AI and automation to improve reporting, risk forecasting, and decision velocity.Improve execution transparency, handoffs, and cross‑team alignment across complex initiatives.Communication and AlignmentCommunicate programs clearly to executive and cross‑functional audiences.Provide structured status reporting, risk escalation, and expectation management.Facilitate decision‑making and maintain momentum across teams.Drive accountability through influence.Build strong partnerships across Product, Engineering, Go‑to‑Market, Deployment, Support, and Customer Success.What we are looking forBachelor’s degree in business or related field, or equivalent practical experience. Advanced degree (e.g., MBA) is an asset. Project or program management certifications (e.g., PMP, PgMP) are preferred.10+ years of experience in program management within enterprise software, platform, or infrastructure environments (SaaS or complex B2B preferred).Strong understanding of scalable systems, platform capabilities, and cross‑functional dependencies.Strong fluency in AI‑enabled tools and workflows, with a track record of using automation, data, and emerging technologies to streamline execution, improve reporting, and drive faster, more informed decisions.Proven ability to manage complex dependencies and improve delivery predictability across programs.Strong leadership, judgment, and stakeholder management capabilities.Exceptional communication skills, with the ability to tailor messaging across executive and cross‑functional audiences.Operates with a growth mindset and a strong sense of ownership for product outcomes. Goes beyond process to deeply understand the product, customer impact, and technical context—rolling up sleeves when needed to solve problems and drive meaningful results.Why This Role Matters This role is critical to execution excellence at Kinaxis, enabling the delivery of complex initiatives that drive innovation and business outcomes. By combining structured execution, scalable operating models, and AI‑enabled productivity, you will accelerate decision‑making, improve delivery velocity, and increase organizational impact.BenefitsFlexible vacation and Kinaxis Days (company‑wide days off)Flexible work optionsPhysical and mental well‑being programsRegularly scheduled virtual fitness classesMentorship programs, training, and career developmentRecognition programs and referral rewardsHackathonsAccessibility & Equal Opportunity Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us atrecruitmentprograms@kinaxis.com —this contact is for accessibility requests only and cannot be used to inquire about the status of applications. Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.#J-18808-Ljbffr