Role: Incident Management Performance Monitoring1. Dyna
Location: Markham, ON Onsite
Experience- 9+ Years
Skills Required:
Dynatrace Configuration & Implementation
Install, configure, and maintain Dynatrace Managed/SaaS environments.
Deploy and manage Dynatrace OneAgent across diverse platforms (Windows, Linux, Cloud, Containers).
Configure monitoring for:
Web applications, Microservices and APIs, Databases and middleware
Cloud platforms (Azure/AWS/GCP)
Set up custom services, dashboards, and alerts aligned with business KPIs.
Monitoring & Performance Optimization
Analyze application performance using Dynatrace features like:
PurePath tracing
Smartscape topology
AI-powered Davis insights
Identify performance bottlenecks and recommend improvements.
Perform root cause analysis (RCA) for incidents and outages.
Alerting & Incident Support
Configure alert profiles, anomaly detection, and problem notifications.
Integrate Dynatrace with ITSM tools (e.g., ServiceNow, Jira).
Provide L2/L3 support for Dynatrace-related incidents.
Collaborate with application, infrastructure, and DevOps teams for issue resolution.
Automation & Integration
Utilize Dynatrace APIs for automation and integration.
Support CI/CD pipelines with monitoring integrations.
Create scripts or automation workflows for onboarding applications.
Incident Management Performance Monitoring1. Dyna • Markham, ON, Canada
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