Client Partner - Digital Marketing/Marketing Technology, Munvo

The Role

We are looking for a dynamic, sales-savvy Client Partner with Integrated Digital Marketing knowledge to champion the growth of our enterprise client relationships. In this role, you will be at the intersection of business strategy, client relations, and account growth. You are a trusted advisor and confidant to your stakeholders helping Directors, VPs, CMOs, CIOs, and other marketing operations teams navigate complex digital transformations and enhancements. You stand as the “voice of the customer” to your Munvo leadership, putting their needs at the forefront, identifying opportunities for your clients to unlock the full value of their MarTech stack, nurturing and closing upsell opportunities.

If you speak integrated digital marketing, come equipped with keen business acumen, can navigate complex corporate structures, and thrive on driving organic growth within enterprise accounts by mapping to new stakeholders, then this is the role for you.

Transparency matters to us. For this role, you can expect a salary between $95,000-$110,000 annually + commissions, depending on experience. This is for a new vacancy.

Key Responsibilities

• Client Relationship Management: Serve as the primary strategic point of contact for a portfolio of enterprise clients, fostering deep, long-term partnerships as the “voice of the customer” between your stakeholders and your Munvo counterparts.
• Account Growth & Mapping: Identify new business opportunities within existing accounts by understanding client pain points and mapping them to our implementation, consulting, and managed services. Identifying, mapping and winning an audience with new decision makers to grow our footprint within an account is a must.
• Strategic Advisory: Guide clients on their Integrated Digital Marketing roadmap, ensuring they are effectively leveraging Agentic AI solutions within, but lot limited to, platforms like Adobe, Salesforce, Unica, SAS, GCP, etc.) to meet their business objectives.
• Cross-Functional Collaboration: Partner with our solution architects, product partners, technical consultants, and project managers to ensure successful delivery of complex projects. It is critical to maintain and foster good client relationships for stability and longevity of account value.
• Financial Management: Oversee account profitability, contract renewals, SOWs, and revenue forecasting to keep alignment with your revenue targets.

Requirements:

• Experience: 3+ years of account management or client partner experience, specifically within an Integrated Digital Marketing consulting firm, digital agency, or marketing technology partner.
• Sales-Driven Mindset: A strong motivation to identify and pursue sales opportunities to hit revenue targets.
• Enterprise Business Acumen: Proven track record of managing and expanding $500k+ enterprise client portfolios, navigating complex corporate structures, and stakeholder management.
• Industry Knowledge: A foundational knowledge of the enterprise Martech tools and concepts (CDPs, marketing automation, Agentic AI, personalization engines, etc.). The easier you can grasp and communicate complex technical concepts, the more you will excel in the role.
• Executive Management: The ability to translate complex technical concepts into clear, value-driven business language for executive stakeholders both online and in-person.
• Cross-Functional Management: An ability to oversee and be accountable for technical consultants and architects across accounts to continue delivering value to clients and further strengthening the likelihood of opportunities for growth and strong client relations.
• Education: Bachelor’s degree in Business, Marketing, Computer Science, or a related field (or equivalent practical experience).

Nice to Haves:

• Certifications / Sales Accreditations in enterprise MarTech platforms (Adobe Certified Expert, Salesforce Certified Marketer, etc.).
• Experience with Marketing technology such as Adobe, Salesforce, Unica, Google, Redpoint, and SAS.

We Value The ‘Whole You’

• An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients
• Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
• Generous Vacation starting at 3 weeks + 1 extra week over the holidays
• Agency summer days (exact policy differs per campus and agency)
• Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
• Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

• In-house learning & development sessions and annual career and growth conversations’
• Access to internal network of opportunities across all agencies
• Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.

We invest in your health and wellness:

• Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
• Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
• Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
• A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises.
• Maternity leave top up program.

To ensure a fair and consistent evaluation for all candidates, our interviewers are supported by an AI tool that securely takes notes during the conversation

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Munvo what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

By joining Munvo, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.

Employee & Job Applicants Privacy Notice

https://docs.google.com/document/d/e/2PACX-1vQIU40pchmRo2-xnl_UuSHgDa8xkw4fbkr6IZX20PCEdn2E9e3_eBD2chvxT0OWDHlPQicIkWP1kZ58/pub

#LI-SM1