Infrastructure IT Analyst

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. 3M is seeking a for its team located Ontario.

The Impact You’ll Make in this Role
The Infrastructure IT Analyst supports IT infrastructure and operational technologies for a busy, business-critical Tier 1 distribution center and regional sales branch. This role is responsible for supporting end-user devices, warehouse technologies, network connectivity, and key business applications that enable shipping, receiving, inventory, sales, and related operations. The position requires the ability to work independently while collaborating effectively across a geographically distributed team, using strong analytical, troubleshooting, and coordination skills to maintain reliable, secure, and efficient IT operations.

Role responsibilities

• Provide local hardware support for workstations, laptops, tablets, Zebra and HP printers, mobile scanning devices, servers, and networking equipment.
• Provide local software support for Windows operating systems, Microsoft Office suites, and security tools.
• Support business-critical technologies and applications used in distribution center and regional sales branch operations, including shipping, receiving, inventory, and sales processes.
• Coordinate project work impacting the site, working both independently and as a member of a geographically distributed team.
• Maintain compliance with IT standards, security requirements, and operational procedures.

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher in Information Technology (completed and verified prior to start) and Five (5 ) years’ experience in Information Technology in a manufacturing, private, public, government, or military environment.

OR

• High School Diploma/GED (completed and verified prior to start) and Eight (8) years’ experience in Information Technology in a manufacturing, distribution center, private, public, government, or military environment

Additional qualifications that could help you succeed even further in this role include:

• Three (3) or more years of IT support experience in a distribution center, warehouse, manufacturing, or logistics environment
• Experience supporting warehouse technologies including Zebra and RF devices, Microsoft and Android environments, and enterprise infrastructure including networking and security hardware and software
• Experience using and supporting Microsoft PCs and servers, Microsoft 365, Microsoft Intune, and SAP
• Strong interpersonal, written communication, analytical, and troubleshooting skills
• Application development skills are useful, but not essential

Work location:

• Work location: Milton, Ontario (Onsite, 5 days per week)

Travel: May include up to 10% domestic/international

Relocation: Is not authorized

3M Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We work to reflect the diversity of our global customers, suppliers and channel partners, and build on each individual employee’s abilities.

At 3M, we know that inclusion is the key to unlocking the power of our diversity. An inclusive culture is one that supports and appreciates differences and provides fair and equal opportunities for everyone. It’s a place where people realize they are respected for their whole and unique selves, and that they belong. Inclusion leads to engagement, which in turn fosters the collaboration, creativity and innovation that drive long-term growth – for 3M as well as for our people and our teams.