Software Engineer - Core Product

Full-Stack Software Engineer PagerDuty is a leader in Digital Operations Management. We are looking for a Full-Stack Software Engineer to work on our scheduling platform, a core piece of our business that helps organizations distribute on-call responsibilities across teams. In this role, you’ll architect and build a suite of highly available services, scalable databases and reliable data streams while pioneering development practices that leverage AI as a first‑class engineering partner. You will also partner with product and design teams on shaping new products and features for our customers. The ideal candidate will have full‑stack experience with Java and React and will promote engineering excellence principles across design, development, test, and release cycles.

We expect you to design, code, test and ship secure, highly reliable and scalable backend applications, micro‑services, APIs or front‑end interfaces, collaborate closely with engineers across teams, solve technical challenges for 20,000+ global customers, and participate in your team’s on‑call rotation, triaging and addressing production issues as they arise.

Key Responsibilities

Design, code, test and ship backend applications or micro‑services, APIs or front‑end interfaces that are secure, highly reliable and scalable.

Collaborate closely with engineers across teams.

Solve technical challenges for 20,000+ global customers and scale our product to keep up with demand.

Participate in the team’s on‑call rotation, triage and address production issues as they arise.

Basic Qualifications

Minimum of 4 years of experience designing, building and operating large systems with scalability, availability and performance requirements.

Development experience working on customer‑facing and web‑based systems.

Demonstrated experience with Java/Python, React and AI coding tools.

Experience building or working on a customer‑facing product.

Preferred Qualifications

Operational experience in cloud technologies such as AWS.

Operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems).

Experience building user‑facing public APIs.

Experience designing and implementing distributed and highly available systems.

The base salary range for this position is 115,000 - 165,000 CAD.

This role may also be eligible for bonus, commission, equity, and/or benefits.

Benefits

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity*

ESPP (Employee Stock Purchase Program)*

Retirement or pension plan*

Generous paid vacation time

Paid holidays and sick leave

Dutonian Wellness Days & HibernationDuty – company‑wide paid days off in addition to PTO

Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)*

Paid volunteer time off: 20 hours per year

Company‑wide hack weeks

Mental wellness programs

Eligibility may vary by role, region, and tenure

Onsite requirement: this role is expected to come into our Toronto office 2 days a week.

Location Restrictions You must reside in an eligible location. Candidates residing in the following locations are not eligible:

Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

PagerDuty is an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understood PagerDuty’s Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com. PagerDuty uses the E‑Verify employment verification program.

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