Leader of Enforcement

26-43 Leader of Enforcement

The Opportunity

Leads the planning, development, implementation and evaluation of operational practices supporting enforcement activities carried out under statutory authority, aligned with organizational and enforcement strategy.

Provides day-to-day supervision, guidance, and coaching to the enforcement team, including subject matter expertise in regulatory investigations, audits, and compliance and enforcement activities. Supports effective case management, delivery of strategic initiatives, and provides advisory support to Provincial Safety Manager, Enforcement.

This role requires direct experience working within a regulatory body; experience solely within a regulated industry is not sufficient.

Status: Regular, Full-Time, Excluded
Number of Positions: 1
Pay Grade: 19 ($98,500 - $147,800 annual base salary)
Location: Various Lower Mainland Locations (Hybrid work environment)
Reports to: Provincial Safety Manager, Enforcement

As the Leader of Enforcement, you will provide strategic program management and enforcement-related decision support to the Provincial Safety Manager, Enforcement by:

• Drafting and supports the development of compliance and enforcement instruments, including Public Safety Advisories, Information Bulletins, Directives, Compliance Orders, Monetary Penalties, Safety Orders, Discipline Orders and/or other statutory tools;
• Leading the development and implementation of compliance and enforcement policies, business processes, and operating procedures aligned with provincial and national standards and best practices for regulatory bodies;
• Identifying opportunities for regulatory or policy amendments based on investigation findings and enforcement outcomes, in collaboration with Standards and Technical Leadership and Policy teams;
• Develop and maintain enforcement billing practices aligned with internal policies and published fee schedules;
• Conducting confidential, high-profile and escalated regulatory investigations to formulate statutory decision recommendations for Safety Manager Reviews and Enforcement Actions;
• Support the corporate projects by providing subject matter expertise and advice on statutory decision-making, standard operating procedures, and best practices to ensure consistency and supportability.
• Collaborates with the Provincial Safety Manager, Enforcement to develop recommendations and business cases, including scope, objective and resource requirements;
• Provides subject matter expertise to support research and analysis activities by looking at safety behaviour or broader compliance issues within specific segments, regions or industries;
• Contributes to the ongoing development, refinement and application of safety behaviour health metrics and case-level risk prioritization and decision tools.
• Collaborates with other regulatory bodies and jurisdictions to identify opportunities for consistency and sharing of knowledge to advance programs;
• Manages direct reports, including recruitment; coaching and development; performance management; and all related people practices in accordance with policies and the collective agreement(s);
• Provides leadership, guidance, coaching, and subject matter expertise to enforcement staff across regulatory investigations, audits, and compliance and enforcement activities. Ensures high-qualify, consistent, and defensible outputs through oversight of evidence collection and assessment, investigation methodologies, duty holder engagement, reporting and enforcement decision-making;
• Presents to senior leadership, Executive and the Board of Directors as required.

Knowledge, Skills & Experience you have:

• Degree in law, social sciences, public administration, psychology, or a related field, and a minimum of 5 years’ related experience.

OR

• An equivalent combination of education, training, and experience, including formal training in investigative and enforcement practices and a minimum of 10 years’ progressively responsible experience.
• Required experience must be gained within a regulatory body responsible for compliance verification and enforcement of legislation, and include: Planning, leading, and conducting complex regulatory investigations Exercising statutory decision-making authority in a regulatory or enforcement context Providing guidance and direction on regulatory investigations, audits, and compliance and enforcement activities
• 3 years’ experience in leading, coaching and supervising others, including people and change management.
• Certified Lead Auditor with demonstrated experience conducting audits within a regulatory context and in accordance with ISO 19011 guidelines is preferred. Alternatively, candidates with 3 years of regulatory audit experience may be considered, provided they complete an approved Management Systems Lead Auditor course within six (6) months of hire.
• Safety Officer Qualifications and experience in one or more technologies, preferred.
• In-depth understanding of the Safety Standard Act, and associated regulations regulated by Technical Safety BC.
• Working knowledge of administrative law principles, and regulatory enforcement practices.
• Experience conducting investigations into regulatory offences that may lead to prosecution, preferred.
• Project management experience.
• Experience in the interpretation and application of legislation, regulation, and enforcement tools within a regulatory body or similar statutory environment.
• Excellent, broad audience communication skills, including presentation development and delivery, written and oral communication, and public speaking. This includes the ability to present to employees, clients, stakeholders and the general public.
• Ability to organize and lead employees through engagement and inspiration to translate the business strategy into executable, tactical plans.
• Ability to exercise good judgement and critical thinking when making decisions.
• Ability to manage complex enforcement files, including strategy for appeals and other legal processes.
• Strong technical skills using Microsoft Office Suite, including Word, PowerPoint, Excel and Microsoft Projects.
• A valid Class 5 BC Drivers’ Licence and willingness to travel throughout the province of BC.

Beyond the role:

Community & Wellness – We recognize and respect each other’s diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time), flexible paid holidays, a free subscription to the Calm app, and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community, and having fun, whether volunteering in the community, or running together on our Sun Run team. In 2024, Technical Safety BC supported BC Cancer Foundation, Aboriginal Coalition to End Homelessness, Crisis Centre BC, Quest Non-Profit Grocery Markets, A Loving Spoonful, and Greater Vancouver Foodbank.

Employee Resource Groups – We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiatives we’re passionate about.

Learning & Development – We value giving and receiving feedback, as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned, wrap up sessions, one-on-one meetings, and team or individual courses, workshops, and conferences.