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Force Inspection Services
IT Support Engineer Role at GBCForce Inspection Services • Edmonton, Canada
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IT Support Engineer Role at GBC

IT Support Engineer Role at GBC

Force Inspection Services • Edmonton, Canada
6 days ago
Job type
  • Full-time
Job description
Join General Bank of Canada as an IT Support Engineer in Edmonton. Provide outstanding tech support and leverage automation to enhance the employee experience in a collaborative environment.In this full-time role, you will report to the Director, Enterprise Computing Services, and manage all technology-related inquiries from GBC staff. Engage in troubleshooting, ticket management, and solution deployment, with a strong emphasis on customer service. Your expertise will support a modern, automated approach to IT support.Key Responsibilities: • Manage all technology support tickets from staff • Deploy devices and configure software for users • Maintain accurate records of IT assets and licenses • Assist employees with daily technical challenges • Develop scripts for automation of repetitive tasksRequirements: • Degree in IT or equivalent experience • 3+ years in technical support or helpdesk • Strong scripting skills, particularly in PowerShell • Profound understanding of Microsoft 365 • Experience with identity management in Azure ADDrive transformative technology solutions and support GBC’s mission through your skills in IT support. #J-18808-Ljbffr
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IT Support Engineer Role at GBC • Edmonton, Canada

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