E-Commerce Merchandiser

Company Description

Techo-Bloc is a North American manufacturer and distributor with 9 production facilities and 15 distribution centers. We design and deliver hardscape products with a strong focus on quality, innovation, and operational excellence. We are a growing organization of 900+ employees built on accountability, teamwork, and continuous improvement. Our environment is fast-paced, structured, and focused on execution. We value people who take ownership, solve problems, and contribute to making processes better every day.

Job Description

As an E-Commerce Merchandiser, you will help maintain, organize, optimize, and improve our website and online catalog experience in close collaboration with development, UX/UI, marketing, e-commerce, and digital teams. This role requires strong attention to detail, excellent organizational skills, comfort working with product information and website content, and a proactive mindset to improve product visibility, site navigation, search performance, SEO, user experience, and overall site structure.

Responsibilities

• Maintain and optimize product and category pages to improve accuracy, visibility, clarity, and overall user experience.
• Support product discoverability by refining category structures, sorting logic, filters, product tagging, on-site search functionality, and related merchandising elements.
• Help maintain website content, product data, CMS organization, category hierarchy, menus, internal linking, and overall site structure.
• Support SEO best practices by optimizing product and category content, metadata, internal links, page structure, and search visibility.
• Conduct regular website and catalog audits to ensure content accuracy, consistency, completeness, and alignment with brand standards.
• Support merchandising updates, seasonal launches, product releases, promotions, and ongoing website enhancements.
• Monitor key website and engagement metrics such as traffic, bounce rate, time on page, site search usage, product performance, category performance, and customer journey behavior.
• Identify opportunities to improve navigation, product discovery, online merchandising, and the overall digital customer experience.
• Collaborate with the Developer, UX/UI Designer, Web Coordinator, marketing team, and internal stakeholders to support new web features, integrations, content updates, and site improvements.
• Help maintain a cohesive, well-organized, brand-aligned digital shopping experience across the website.

Qualifications

• Degree in marketing, digital marketing, e-commerce, business, communications, or a related field.
• Minimum of 1–2 years of experience in e-commerce, digital marketing, website management, merchandising, SEO, content management, product data, or a similar digital environment.
• Marketing background with an interest in e-commerce merchandising, website optimization, SEO, and online customer experience.
• Strong attention to detail and excellent organizational skills.
• Analytical mindset with an interest in website performance, search visibility, user behavior, product discovery, and customer experience.
• Comfortable working with website content, product information, product data, CMS platforms, digital tools, and spreadsheets.
• Basic understanding of SEO best practices, website structure, internal linking, metadata, and online merchandising principles.
• Ability to review website content, identify issues, recommend improvements, and support quality assurance.
• Strong communication skills and ability to collaborate with development, UX/UI, marketing, digital, and e-commerce teams.
• Proactive, curious, eager to learn, and interested in e-commerce trends, digital merchandising, SEO, and online customer experience.

Additional Information

Techo-Bloc offers a structured and supportive environment where employees can build long-term careers. We provide competitive compensation and a full range of benefits, including:

• Group insurance & RRSP with employer contribution
• 24/7 telemedicine & Employee Assistance Program (EAP)
• Inhouse leadership development and coaching
• Training & Development Programs
• Considerable referral bonuses
• Discounts on Techo-Bloc’s products
• Outdoor terrace perfect for relaxing or enjoying your lunch in the sun