Design and Concept Coordinator

As a Design & Concept Coordinator, you will act as a crucial guide for homeowners embarking on the initial phases of their remodeling projects. This position blends design work, project planning, client relationship management, and consultative sales to smoothly transition customers from their initial visions to a well-defined renovation strategy tailored to their lifestyle and budget. Operating as the primary liaison between the customer and our internal staff , you will utilize a thoughtful, low-pressure approach to discover the genuine needs and pain points of prospective clients.

Advantages
Enjoy a predictable schedule with standard weekday working hours, alongside minor flexibility to accommodate client meetings or specific project deadlines. Experience a dynamic work environment that combines typical office duties with local travel for site visits at residential properties. Engage in a positive sales culture that focuses on consultative problem-solving rather than aggressive, high-pressure tactics. Benefit from frequent and enriching collaboration alongside various internal departments, external suppliers, and homeowners.

Responsibilities
Oversee and track all inbound sales inquiries to guarantee prompt communication and accurate system documentation. Execute site assessments and discovery calls to fully grasp the prospect's budget expectations, design preferences, and overarching project challenges. Educate prospective customers on the inherent value of the provided renovation services and industry expertise. Direct clients through the initial design agreements to ensure a highly structured and well-managed transition into the active construction phase. Provide the drafting department with necessary defined inputs prior to the commencement of their as-built drawing work. Craft unique design concepts using information gathered from site tours, as-built drawings, and client consultations while respecting financial boundaries. Host preliminary design meetings to showcase proposed layouts, scopes of work, and cost estimates while carefully capturing customer input. Assemble detailed project handoff materials for the internal drafting crew. Partner with drafting personnel to produce proposal drawings that clearly outline the comprehensive construction scope and match the homeowner's aesthetic vision. Inspect finalized design concepts and drawings to verify they meet functional requirements, project objectives, and general accuracy. Assist in final contract discussions by contributing to design talks, clarifying the scope of work, and answering any client inquiries. Participate actively in weekly team meetings to provide updates regarding current design files, lead status, and client progress.

Qualifications
Demonstrated ability to perform computer-based tasks for extended periods, including proficiency and comfort working with design software. Strong interpersonal skills to cultivate trust, professionalism, and transparent communication with clients. Comfortable visiting active construction environments, which may expose you to uneven surfaces, dust, and noise, occasionally requiring the use of personal protective equipment (PPE). Physical capability to perform occasional light lifting of materials, generally staying under 15 lbs. Aptitude for presenting budget details, project scopes, and proposal drawings in a clear, confident, and professional manner.

Summary
This role is ideal for an individual who excels at merging relationship-building with creative design input and meticulous coordination. You will ensure a seamless workflow, aligned communication, and an exceptional experience for the client from the very first consultation through to the final construction execution. If you match the qualifications for the role with Canadian experience please email paul.rabel@randstad.ca. Only qualified candidates matching the listed criteria will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.