Company Overview Pinnacle Equipment, formerly known as DLE (Douglas Lake Equipment), has been serving British Columbia region since 1999.
With multiple locations across BC, we are dedicated to providing exceptional sales, service, and support for heavy equipment and machinery representing brands such as Kubota.
Fendt, Krone, and Kobelco.
Our commitment to customer satisfaction and rapid response times makes us a trusted partner in the industry.
Summary We are seeking a Service Writer and Parts Advisor to join our team in our Vernon location.
The Service Writer / Parts Advisor will be responsible for supporting the daily operations of the Service department.
This position acts as a key point of contact for customers, ensuring accurate service documentation, timely communication, and efficient coordination of parts and service activities.
Core Competencies Customer Focus Communication Teamwork Time Management Adaptability / Flexibility Problem Solving Planning & Organizing Accountability & Dependability Ethics & Integrity Attention to Detail Responsibilities Service Department Process service work orders, including opening, updating, and closing.
Prepare and verify invoices in accordance with approvals from the Service Manager Maintain accurate customer and equipment records in the system Coordinate service scheduling and communicate timelines with customers Conduct customer follow-ups and support service-related inquiries Assist with warranty administration, including submissions, follow-ups, and documentation Support service campaigns and manufacturer program requirements Maintain organized service files and documentation Assist with accounts payable related to service operations as required Parts Department Assist with parts inventory control, stocking, and organization.
Pick and supply parts to technicians.
Monitor parts shortages and communicate with the Parts Manager to expedite orders Maintain cleanliness and organization of parts storage areas Ensure accuracy in parts transactions and inventory records Support merchandising and promotional activities Participate in general maintenance and upkeep of the parts department Requirements Post-Secondary Education or combination of related experience and skills Experience in Agricultural service, parts, or dealership environment preferred Strong mechanical aptitude and/or industry knowledge considered an asset Proficient in computer systems and Microsoft Office applications Strong organizational and multitasking abilities Excellent verbal and written communication skills Ability to work effectively both independently and within a team High level of accuracy and attention to detail Valid driver’s license Work Conditions Fast-paced service office and shop environment Frequent interaction with customers, technicians, and internal departments.
Ability to work extended hours during peak seasons as required Occasional physical activity, including lifting parts and operating equipment (e.g., forklift) Physical Requirements Ability to lift and move parts and equipment as required Prolonged periods of standing, walking, and desk work Manual dexterity required for computer and administrative tasks Compensation $28-$35 per hour depending on experience Benefits: Casual dress Company events Dental care Employee assistance program Extended health care Life insurance Free on-site parking Paid time off RRSP match Tuition reimbursement Vision care Exclusive corporate discounts If you’re ready to accelerate your career in a dynamic environment where your skills make a real impact, we invite you to apply today.
Join our team at Pinnacle Equipment and help us drive success forward.
Candidates must be authorized to work in Canada.
Pinnacle Equipment provides equal employment opportunities for all individuals.
Powered by JazzHR
Service Writer/ Parts Advisor • Vernon, BC, CA
Location: Anywhere in Canada - Remote.The total target compensation (TTC) range, including salary and target bonus, is $78,698 - $125,350.This TTC range is applicable to permanent roles only; fixed... Show more
Drive health and safety initiatives as a HS&E Advisor at Ledcor.This critically important role requires proactive safety management and collaboration across various sites and project teams.In this ... Show more
Permanent employment-Full time.Early morning, Evening, Shift, Flexible hours, Morning, Day, Weekend.Education: Secondary (high) school graduation certificate or equivalent experience.Experience: 2 ... Show more
The Publishing Officer will support regulatory submission publishing activities for global markets as part of the Publishing project.The role focuses on the preparation, compilation, and publishing... Show more
Terms of employment Permanent employment Full time.College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.Work must be completed at the physica... Show more
We collaborate with unions, credit unions, and associations across Canada to help their members access long-term benefit programs that support their families.Our goal is to make sure working househ... Show more
The Varsity Tutors Live Learning Platform has thousands of students looking for online ACT Writing tutors nationally.As a tutor on the Varsity Tutors Platform, you'll have the flexibility to set yo... Show more
Software Co-op Student (May 2026).United States; salmon arm, bc, canada – |.At 4AG Robotics, we’re wired for solving tough problems – and mushroom harvesting with robots is about as tough as it get... Show more
A pharmacy healthcare company in Salmon Arm is seeking a Regulated Pharmacy Technician to join their team.You will play a vital role in ensuring patient-centered care by receiving and transcribing ... Show more
Start a rewarding career as a Media Sales Agent with Best Version Media in Canada, enjoying financial growth and autonomy.This role focuses on developing and selling print and digital advertising s... Show more
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconi... Show more
A community-focused organization in Armstrong, BC is seeking a Full-time Casual District Administrative Assistant.The successful candidate will perform secretarial duties, ensure courteous interact... Show more
Embark on a transformative journey with our Strategic Development Program.Develop diverse skills across operations, sales, and customer service while receiving dedicated mentorship and guidance.In ... Show more
With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business ar... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
A leading beauty supplier in Vernon seeks a part-time Inside Sales Associate to enhance customer experiences and drive loyalty.Candidates should have a passion for beauty and a talent for providing... Show more
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!.As an Equipment Associate at United Rentals, you will perf... Show more
A growing company in the marketing sector is seeking a Business Development Representative to enhance their Direct Mail and CDP services.The ideal candidate will leverage their sales expertise to a... Show more
Terms of employment: Permanent employment, Full time: 30 to 40 hours per week.Start date: As soon as possible.Add or replace hydraulic and transmission fluids.Assist mechanics and perform other dut... Show more
