We are seeking an experienced TSYS Tech Lead with strong expertise in TSYS/TS2 applications, API & MQ analysis, and production support to lead platform initiatives and technical assessments within a large banking environment. The ideal candidate will possess deep knowledge of consumer and commercial card processing platforms, end-to-end integrations, and incident management.
TSYS/TS2 Credit Card functionality across Statements, Authorizations, Rewards, Onboarding, Quick Remit, Centresuite, and related modules.
Hands-on experience with TSYS batch processing and file management.
Strong experience with APIs and MQ, including request/response analysis, issue triaging, and production investigations.
Experience working with MasterCard, Visa, Symcor, G&D, and other payment ecosystem vendors.
Strong TSYS production support experience within banking/card services.
Incident management experience using ServiceNow, including tracking issues through resolution.
Lead end-to-end implementation and delivery of TSYS platform projects across testing and production environments.
Perform technical assessments, solution analysis, and provide guidance for platform enhancements and integrations.
Support TSYS applications including TS2, TLP, Quick Remit, Centresuite, APIs, MQ, and related card processing components.
Analyze API and MQ request/response payloads to investigate production issues and perform root cause analysis.
Manage TSYS batch processing activities and troubleshoot batch failures and interface issues.
Collaborate with internal teams and external vendors including MasterCard, Visa, Symcor, and G&D for system integrations and issue resolution.
Drive incident management activities using ServiceNow, ensuring timely tracking, communication, and closure of production incidents.
Work closely with business stakeholders, development teams, and infrastructure teams to deliver reliable and scalable payment solutions.
Provide technical leadership, mentoring, and support for platform modernization and continuous improvement initiatives.
TSYS Technical Lead – Production Support • Toronto, ON, ca
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