Description
:Annual Student Role
Are you a bilingual goal oriented individual seeking to thrive in the insurance industry ? Do you have a passion for continuous leaning and delivering outstanding customer service ?
Beneva Insurance is seeking a Bilingual Customer Service Annual Student to work in a call center type environment, providing excellent customer service to clients both over the phone and written, in regards to their health and wellness claims.
Salary Range: 32$/hr
JOB DUTIES
Answer incoming calls from customers related, but not limited to their policies and technical issues while delivering outstanding customer service.
Resolve customer issues in a timely manner while maintaining our service level agreements.
Adjudicate health and wellness claims based on each groups guidelines
Provide clients with recommendations regarding Beneva services and products
Understand the various federal and provincial government health related programs in order to accurately answer requests and/or refer the insured to the appropriate resources.
Create, maintain and revise customer profiles and history
Perform the necessary research to respond to various requests coming by phone, or written correspondence. This may include communicating and working with other department in order to obtain the necessary information
Regularly participate in continuous training to maintain and update their knowledge and making sure that the information provided to customers is accurate.
Interpret customer requests and needs in order to provide management with suggestions for improvement.
Participate in group activities organized by management.
Perform other duties upon request.
Skills
Passionate about customer service and offering an outstanding service experience.
Excellent command of both written and oral English and French.
Ability to work under the pressure of key performance indicators
Strong verbal and written communication skills.
Has a passion for continuous learning
Strong organizational skills
Active listener
Ability to adapt to a changing, and fast paced environment
Ability to work in a fast paced, changing environment
Availability to work flexible shifts from 8am to 8pm.
Annual Students are required to work 35hrs when not in school, a minimum of 21hrs during spring break and reading week, and 14hrs a week when in school, including two evenings and Friday evenings.
#LI-ENG
#LI-HYB
Student • Toronto, Ontario
Explore financial analysis as an FP&A Co-op Student at GS, supporting reporting and forecasting initiatives in an engaging corporate environment.Enhance your analytical skills using industry-standa... Show more
Are you enthusiastic, customer-oriented and enjoy interacting with people?.Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best... Show more
Content Marketing Automation Co-op Student.Feroot is seeking a Content Marketing Automation Co-op Student to join our marketing team.This role is responsible for automating and optimizing content m... Show more
An educational institution in Brampton is seeking a Financial Aid Officer to support students by providing financial assistance and guidance.The ideal candidate will assess financial circumstances,... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.Working with clients across real estate, infrastructure, energy and natural resources, ... Show more
The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union.We are powered by our members — 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates — who prov... Show more
Join our Loss Control team as a Student Co-op, where you will support risk evaluation and improve client safety across various sectors.This hands-on role provides valuable industry exposure.In this... Show more
Toronto, Ottawa, Calgary, and Vancouver.Our lawyers specialize in employment law, as well as personal injury and insurance litigation.The firm’s Toronto office is currently accepting articling stud... Show more
Become an integral part of eCommerce Operations as an Operations Support Student.Engage in launch execution and post-launch analyses, enhancing shipping processes and financial tracking this summer... Show more
Technical research and presentations.Innovation Project/Program Management.Customer, vendor, and internal stakeholder relations.Accomplish meaningful work that includes (but is not limited to):.Ide... Show more
Are you passionate about helping others?.Do you enjoy making a positive difference in people’s life?.We believe that work should be a place where you can have fun while doing something meaningful.W... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
HotTakes is an exciting, free-to-play app created to introduce sports betting education through gamification.We provide a risk-free environment for daily predictions and engage young adults with a ... Show more
Putting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients.Each day, our professionals provide exceptional service, helping clients... Show more
Hive Retail Solutions is a Canadian retail services and workforce solutions company supporting leading brands and retailers across Canada.We specialize in merchandising, retail execution, field tea... Show more
Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert:.We are passionate about the energy sector and motivated to enable innovation.We are committed to the econom... Show more
Toronto district, Canadian Buildings Division.Update small projects based on direction from Scheduling Manager.Create schedule content and complete schedule updates as directed.Assist schedulers wi... Show more
Elevate your understanding of IT audits with the MNP Enterprise Risk – Technology Risk Services team as a Co-op Student, starting September 2026.This 8-month program emphasizes risk assessment, gov... Show more
Currently enrolled in a Bachelor's or Master’s degree in Computer Science, Linguistics, Statistics, Biostatistics, Applied Mathematics, Operations Research, Economics, Natural Sciences, or related ... Show more
){kind=logo}
