Position Summary
The Solutions Architect is responsible for supporting carrier customers with innovative technology and market-leading products in areas like 4G/5G Cloud Native Core, Private Networks, and Mission Critical Core Solutions. The successful candidate will be able to be both “hands-on” and a successful technical leader that can support and develop technical competencies with other peers within the team.Role and Responsibilities
Essential Duties and Responsibilities:
Serve as the technical pre-sales and delivery solution lead for Core technology and solutions.
Work closely with an operator mindset to design and propose solutions that enhance their network.
Keep up to date on relevant standards bodies and industry best practices within telecom (3GPP), cloud technologies, and DevOps.
Support sales team with technical presentations and RFxs.
Possess comprehensive knowledge of the wireless services network, including devices, RAN, Transport, and Packet Core domains and aligning internal counterparts to propose aligned E2E solutions.
Collaborate and lead product and delivery teams to ensure designed solutions are developed and deployed to meet design objectives.
Responsible as interface between customers and R&D for Feature Requests and Software Roadmap.
Create High-Level Designs (HLDs) and Low-Level Designs (LLDs) along with other relevant technical design documentation.
Requirements:
Prior Core network design and development experience as both a vendor or operator
Thorough understanding of 3GPP specification for LTE /5G features and Protocols, experience with ongoing 3GPP Rel-15/16 activities is beneficial
End to End knowledge of wireless, covering devices, RAN, Transport and Packet Core domains
Deep technical knowledge in 4G/5G CORE Architecture and features.
Ability to understand customers business objectives and pain points and able to link them to improvements in Network Performance and End User Experience
Effectively communicate and influence decision-makers by demonstrating the impact of proposed actions/services on their business.
Ability to communicate, articulate, present and influence the C-Level (CTO, CEO) by knowing the impact of any action/service on their business
Education:
Bachelor’s Degree in Computer Science or Electrical Engineering; Advanced degree is beneficial
Knowledge/Skills:
Technical lead or core architect experience within an operator or supplier environment, preferably in a Canadian or North American context.
Knowledge of wireless telecommunications networks (4G, 5G, IMS, MCPTX, Private Network)
Experience with Virtualization, Containerized / Cloud-Native environments (Micro Services architecture, OpenShift, OpenStack)
Working experience with cloud providers – Google, AWS, Azure
Familiarity with SIP, DIAMETER, HTTP/HTTPS, SOAP, RTP/SRTP, NETCONF
Experience in system integration, designing, deploying and testing in a multi-vendor platform scenario.
Understanding of Linux core fundamentals, scripting and service monitoring.
Solid understanding of IP networking (CCNA, CCNP etc).
Proficiencies in Lean, Agile, CICD, SRE, DevOps methodologies
Exceptional troubleshooting and customer-handling skills.
Excellent verbal and written communication skills. Ability to communicate in languages additional to English (French, Spanish etc) is a plus
Skills and Qualifications
• Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
• Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks
• May manage a group such as coordinating activities regarding costs, methods and staffing
• Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years
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Solutions Architect • 2050 Derry Rd W Mississauga, Canada
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